PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Brandy N.
My Dog is a senior, she has huge allergy issues in the summer time since moving to a different state. The allergy symptoms go away when using your product! Thank you for my dog’s relief 🙏
Response from PetLabCo.Jul 22, 2026
Hi Brandy, We are so thrilled to hear that our product is providing comfort for your senior dog! Thank you for sharing such wonderful news with us. Kind regards, PetLabCo.®
Joe
I haven't seen any improvement and been using this product for over 3 months
Response from PetLabCo.Jul 22, 2026
Hi Joe, We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Regards, PetLabCo.®
customer
I hate it! I am trying to cancel it and will not CANCEL It! Please cancel it! Don’t not waste money it does not work! The are stealing from me!
Response from PetLabCo.Jul 22, 2026
Hi there, We are sorry to hear you have run into issues cancelling your subscription. Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login Someone from our Customer Experience team will also follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
julius M.
This really is a miracle product. It has removed so much plaque and stains from all my dogs teeth. The company’s customer service is excellent.
Response from PetLabCo.Jul 21, 2026
Hi Julius, Thank you so much for your kind words! We are so happy to hear you are seeing the benefits and that our team has been helpful. Thank you for taking the time to share your experience. Regards, PetLabCo.®
customer
Shipments are delivered promptly and I believe in the product as a health benefit for my dogs.
Response from PetLabCo.Jul 21, 2026
Hi there, We are so happy to hear your packages have arrived in a timely manner. We know how important that is when it comes to your dogs' supplements. Thank you for allowing us to be a part of their wellness journey! Regards, PetLabCo.®
Megan
My dogs absolutely love the supplements!! Everything is great quality and I have noticed a huge difference in my dogs!! I highly recommend!!!
Response from PetLabCo.Jul 21, 2026
Hi Megan, We are so happy to hear your dogs are loving the supplements and you are seeing the benefits. That is wonderful news! Thank you so much for your recommendation, it means a lot to us. Warm regards, PetLabCo.®
Ryan M.
They do not mention it is a subscription I would strongly recommend avoiding these not only will they carry on your subscription once you have canceled it they will carry on taking money out of your bank they are scam artists and the product doesn't work neither
Response from PetLabCo.Jul 21, 2026
Hi Ryan, We’re really sorry for the confusion caused. Please know that we never enroll customers into a subscription without their consent — customers are only placed on a subscription if the “Subscribe & Save” option is selected before adding the item to your cart. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.®
customer
I subscribed for pet labs but the itch med never helped . I wanted to stop receiving this but I can never seem to get it to stop. I have at least 4 packages here unopened . Please discontinue this. ACCOUNT #12690633 Crozier, 9109 W Phillips Dr Littleton CO 80128
Response from PetLabCo.Jul 21, 2026
Hi there! We are sorry to hear you have not seen results and have run into issues canceling. Supplements can take up to 90 days of consistent use to truly see their potential benefits. Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login Our team can be reached at: - Email: [email protected] -Phone: +1-866-4-PETLAB (1-866 473-8522) For security purposes, we do recommend you remove your address from this review. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
