PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 12, 2025

Hi Jane, We're glad to be a part of your dog's daily routine and her journey to better dental health. We're so happy that she loves the powder. Your support and satisfaction mean the world to us! Best regards, PetLab Co.

Response from PetLabCo.Mar 12, 2025

Hello Mike & Ekwui, We're so sorry to hear about the loss of your beloved Ebony. Please accept our deepest condolences from all of us here at PetLab Co.. It's heartwarming to hear that our service and products provided comfort and support for her in her last few years. If there's anything at all we can help with, don't hesitate to reach out. Take care, PetLab Co.

Response from PetLabCo.Mar 12, 2025

Hi Janice, Thank you for taking the time to share your feedback with us. We're delighted to hear that you've had positive experiences with our support and that you love our supplement! We also appreciate your insights regarding our website navigation. We understand how important it is to easily manage your account, and your comments about changing passwords and delivery schedules will be taken into consideration as we work to improve user experience. Regarding the ProBright, we value your feedback about its palatability, and we'll make sure to pass that along to our product team for future consideration. Thank you once again for your valuable feedback. All the best, PetLab Co.

Response from PetLabCo.Mar 11, 2025

Hi Tay, We're sorry you had this experience. We understand how frustrating it can be, and we'd like to help you fix the issue with your account and order. We're also sorry to hear about the difficulties you’ve experienced in getting support. Due to the high volume of calls and messages received, our response times are taking longer than usual, but we’re committed to addressing your concerns as soon as possible. So that we can help locate your account, can you kindly provide your order ID? Thank you! Best regards, PetLab Co.

Response from PetLabCo.Mar 11, 2025

Hi Jill, Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our company. Your feedback is incredibly valuable to us, and it motivates us to keep providing the best service and products possible. Best regards, PetLab Co.

Response from PetLabCo.Mar 12, 2025

Hi John, Thank you for sharing your experience with us! We're so pleased to hear that Ginger is enjoying the product, even if it takes a bit of coaxing to get her to eat it. It's great to know that you're seeing positive results, especially with her sensitive stomach and skin troubles. Your satisfaction means a lot to us, and we're here to support you and Ginger on her health journey. Best regards, PetLab Co.

Response from PetLabCo.Mar 11, 2025

Hi Keith, We're thrilled to hear that you've had such a positive experience with our Joint Care Chews for your big boy! Your feedback is incredibly valuable to us, and it motivates us to keep providing the best service and products possible. Best regards, PetLab Co.

Response from PetLabCo.Mar 11, 2025

Hi Jerry, We are so happy to hear that your boxer is having such a positive experience using the product. Your feedback is incredibly valuable to us, and it motivates us to keep providing the best service and products possible. Best regards, PetLab Co.