PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 28, 2025

Hi Shirley, Thank you for sharing your experience! We're so glad to hear that our dental products are helping with your Yorkie's dental health. We love that you're taking proactive steps to keep your pup’s teeth healthy. All the best, PetLab Co.

Response from PetLabCo.Mar 28, 2025

Hey Nora, Thank you so much for your kind words! We're happy to hear that you love ordering from us and that you've had a great experience with our service. We truly appreciate your support and are always here if you ever need anything. Best regards, PetLab Co.

Response from PetLabCo.Mar 28, 2025

Hello Betty, Thank you for sharing! We're so happy to hear that the supplement is helping with your dog's discomfort. We appreciate your support and hope he continues to feel great! Warm regards, PetLab Co.

Response from PetLabCo.Mar 28, 2025

Hello there, Thank you for your review! It's great to hear that you’re enjoying the flexibility of your subscription and that the product is working well for your dog. We're grateful for your trust. Kind regards, PetLab Co.

Response from PetLabCo.Mar 28, 2025

Hello Linda, Thank you for sharing! We're so happy to hear that your vet gave the ProBright two thumbs up! 🐶 Keep up the great work with your Shih Tzus' dental care! Kind regards, PetLab Co.

Response from PetLabCo.Mar 28, 2025

Hi Amber, We're very sorry to hear about your experience with our Wild Caught Salmon Bites. We understand how frustrating it must be to receive a product that doesn’t meet your expectations, especially after having enjoyed it in the past. We appreciate you bringing this to our attention and for working with our team to get a replacement and refund. Consistency and quality are very important to us, and we take your feedback seriously. We'll be sure to share this with our team for further review. If there's anything else we can do to make this right or any additional feedback you'd like to share, please don’t hesitate to reach out. Thank you for giving us a try—we truly appreciate your support! Best regards, PetLab Co.

Response from PetLabCo.Mar 28, 2025

Hi John, We're very sorry for the experience you've had trying to reach us. We’ve been receiving a high volume of calls and inquiries, which has caused longer wait times than usual, and we're sincerely sorry for any frustration this has caused. To assist you as quickly as possible, could you please provide your Order ID? This will allow us to investigate the issue and address any concerns regarding your charges. We truly appreciate your patience and look forward to resolving this for you. Best regards, PetLab Co.

Response from PetLabCo.Mar 28, 2025

Hi Marines, Thank you for your kind words! We're so glad to hear that you’re happy with our supplements and their benefits for your pup’s health. We're grateful for your support. Stay pawsome, PetLab Co.