PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Carole G.
My dog loves the Probiotic Chew. She thinks it's a treat! It also helps her stomach from bloating and keeps her regular.
Response from PetLabCo.Apr 1, 2025
Hi Carole, That's wonderful to hear! We're so happy that your pup loves the Probiotic Chew and that it's helping with her digestion. Thank you for sharing your experience! Kind regards, PetLab Co.
Kerry M.
Love the products, can’t afford the cost. Yes, our dog is important to us but he also needs to eat
Response from PetLabCo.Apr 1, 2025
Hi Kerry, We truly appreciate your love for our products and understand that cost can be a concern. Your pup’s well-being is so important, and we’re always here to help however we can. We also offer bulk discounts and subscription services to help you save more! 🐶 All the best, PetLab Co.
Teresa S.
I spent a lot of money trusting in this product to work. On 5 dogs that won't let me brush their teeth, it did NOT work and I used it as directed. I was so disappointed. One dog even needed her teeth pulled due to a bad infection.
Response from PetLabCo.Mar 31, 2025
Hi Teresa, We’re sorry to hear that our product did not meet your expectations. We understand that every dog is different, and what works well for one may not always work the same way for another. Could you kindly provide us with your Order ID? We would like to look further into your account so we can help best assist! All the best, PetLab Co.
Linda
The pet meds I give really seem to help
Response from PetLabCo.Mar 31, 2025
Hello Linda, We're so happy to hear that! It’s great to know our products are making a difference for your pet. Thank you for your trust and support. Warm regards, PetLab Co.
SD
Ordered this for months now and one of the bottles came with rock hard 'chews' that were stuck inside the container. The second time it happened, I asked for a refund. After sending in images 3 times, I was sent a 'replacement' product. Which showed up, you guess it, hard as a rock and stuck in the container. When attempting to again ask for a return and to stop sending the product itself, the email address for contact kept bouncing back as 'undeliverable." Very disappointed in the product consistency and service. There is some great info online on how to improve your dogs gut health. Do that instead.
Response from PetLabCo.Mar 31, 2025
Hey SD, We are sorry to hear about your experience with the product you received. We would like to learn more about this issue you have encountered. Could you please provide your Order ID so we can locate your account? You can also reach out to our Customer Experience Team via email at [email protected] We hope to speak with you soon so we can better assist with this matter! Thank you, PetLab Co.
Sandy Raggio S.
Our baby, Bartholomew Bear aka BARTY has been taking Petlab ProBright Advanced Dental supplement for a month. His teeth were just starting to form the hard plaque on his back molars when we started the ProBright and I’m just amazed to report the issue has been rectified, no more plaque. Guys start with this supplement as soon as you first notice the problem you will be as amazed as we are!
Response from PetLabCo.Mar 31, 2025
Hi Sandy, We’re so glad ProBright Advanced is working so well for Barty and helping keep his teeth clean. Thank you for sharing your experience and for trusting us to support his dental health! Stay pawsome, PetLab Co.
Leroy N.
Very pleasant and helpful customer service.
Response from PetLabCo.Mar 31, 2025
Hey Leroy, Thank you so much for your kind words! We’re happy to hear you had a great experience with our customer service. If you ever need anything, we’re always here to help! Warm regards, PetLab Co.
Marie Z.
Have our 3 dogs on the probiotic chew. They have stopped licking paws and scratching. No bouts of diarrhea or loose stool. They love their daily "treat". Great company and customer service. Next I want to try the dental powder.
Response from PetLabCo.Mar 31, 2025
Hello Marie, We’re so happy our Probiotic Chews are making such a difference for your pups! Thank you for your support and kind words—we can’t wait for you to try the ProBright Advanced next! Let us know how it goes! 😊 Stay pawsome, PetLab Co.
