PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Apr 4, 2025

Hello K.H, Wow, thank you so much for your incredible feedback! We’re absolutely thrilled to hear that the Joint Care Chews and ProBright Advanced products have made such a difference for your sweet fur baby. It’s amazing to hear that the vet was impressed with the results. We’re so grateful for your trust in us, and it means the world to know that our products and customer service have earned your 5-star rating.💙 Best regards, PetLab Co.

Response from PetLabCo.Apr 4, 2025

Hi Tina, Thank you so much for sharing this with us! We’re so happy to hear that your dog’s teeth are staying clean and that they absolutely love the Dental sticks! It’s adorable to imagine them sitting and waiting every night. Best regards, PetLab Co.

Response from PetLabCo.Apr 4, 2025

Hallo DG, Wir möchten uns aufrichtig für den Ärger und die Verwirrung entschuldigen, die diese Situation verursacht hat. Derzeit erhalten wir eine sehr hohe Anzahl an E-Mails, was leider zu Verzögerungen bei unseren Antworten führt – wir verstehen, wie wichtig dieses Anliegen ist, und es tut uns sehr leid für die Unannehmlichkeiten. Bitte seien Sie versichert, dass wir niemals ohne ausdrückliche Zustimmung unserer Kund:innen ein Abonnement abschließen. Wir möchten der Sache gerne genauer nachgehen und sicherstellen, dass alles für Sie geklärt wird. Könnten Sie uns bitte Ihre Bestellnummer (Order ID) mitteilen? Vielen Dank nochmals für Ihre Geduld. Mit freundlichen Grüßen PetLab Co.

Response from PetLabCo.Apr 4, 2025

Hi Robert, Thank you for your feedback. We're glad to hear that your dog is doing great with our Joint Care Chews. However, we're sorry the Allergy & Immune Chews haven’t met your expectations. As each dog can respond differently, we’d be happy to help find an alternative that might work better. Please feel free to reach out to us at [email protected]. Kind regards, PetLab Co.

Response from PetLabCo.Apr 4, 2025

Hi Tina, Thank you so much for sharing your update! We’re glad to hear that you're seeing some positive changes — that’s a great step forward. Every pup responds differently, and we truly appreciate your patience and commitment. Please keep us posted on your dog's progress, and don’t hesitate to reach out if you need anything at all! Kind regards, PetLab Co.

Response from PetLabCo.Apr 4, 2025

Hi Gary, Thank you so much! We really appreciate your feedback and are glad to hear you’re happy with our products. 😊 Kind regards, PetLab Co.

Response from PetLabCo.Apr 3, 2025

Hi Erin, We're sorry to hear that your pup hasn’t seen results with the Allergy & Immune Chews! Every dog is unique, and while many see great results, we understand that it may not be the right fit for every pup. If you’d like, our team would be happy to help find an alternative product that may be more suitable for your dog’s needs. Feel free to reach out to us at [email protected] for assistance! 💙 All the best, PetLab Co.

Response from PetLabCo.Apr 3, 2025

Hi David, Thank you so much for your kind words! We’re sorry for the initial mix-up, but we’re thrilled to hear that our team member provided such great support and got everything sorted quickly. 🐾 We truly appreciate you being part of the PetLab Co. family! Kind regards, PetLab Co.