PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Apr 29, 2025

Hi Rebecca, We are so happy to hear that your sweet dog is doing well! It's wonderful to know that our Allergy & Immune Chews have helped her quality of life. We appreciate your continued support and loyalty over the past three years. 💙 Warm regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hey Finn, We're so glad to hear that the ProBright has been a positive experience for you and your dog! We appreciate you sharing your positive feedback, and we're happy to hear that your dog Jr, enjoys the taste of the product. Kind regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hi Stacey, We understand your frustration with receiving leaking bottles. We strive to ensure our products arrive in perfect condition and are disappointed to hear about your experience. We appreciate you reaching out to us and will take your feedback into consideration as we continue to improve our packaging and shipping processes. All the best, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hello Michael, We're sorry for the frustration caused. We strive to provide excellent customer service and are disappointed to hear about your experience. We’ve looked into our system, and it appears we haven’t received any emails from this account. To ensure we can best assist you, please don’t hesitate to reach out to us directly at [email protected]. Our team is here and ready to help with anything you need. Thank you for bringing this to our attention—we’re committed to making things right. Warm regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hello Maria, We understand the challenges you're facing with your beloved Princess. It's heartwarming to hear that our product has brought some comfort, and we're glad to know she's doing better. We recognize that aging can be difficult for our furry companions, and we appreciate your honesty about her ongoing struggles. If you have any questions or need further assistance, please don't hesitate to reach out at [email protected]. Best regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hi there, We understand your frustration and are sorry for the inconvenience. We are committed to ensuring that all orders are delivered on time. We believe a member of our customer care team has addressed the issue. Thank you for your understanding and for allowing us to make this right. Best regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hello Carol, Thank you for your kind words! We're so happy to hear that you're satisfied with our products and service. It's wonderful to know that our Probiotic chews are working well for your dog, "Princess." We strive to provide excellent customer service and appreciate your feedback. All the best, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hi Justin, We completely understand how disappointing it can be when you don't see the results you were hoping for. While many dogs respond well to our products, every pup is unique, and sometimes it takes trying a different approach. If you're open to exploring an alternative that may better suit your dogs' need, we’d love to help—just reach out to us at [email protected]. Warm regards, PetLab Co.