PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Apr 29, 2025

Hi Luella, Thank you for your kind review. We're so happy to hear that you've had a positive experience with our Probiotic Chews. It's wonderful to know that they've been helpful to your furry friend. We appreciate your feedback and are glad you're satisfied with our product. All the best, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hi Linda, We are so happy to hear that your pup is doing well! We appreciate your kind words about our prompt delivery and the positive results you've seen with our Probiotic chews. It's wonderful that your dog enjoys the salmon bites, too. Thank you for sharing your experience with us. Kind regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hello Kerry, Thank you for your feedback—we’re so glad to hear you’re happy with the products! We understand that timing can sometimes feel off, especially since every pet’s usage can vary based on size and daily amount given. You can always manage your subscription and adjust your shipment dates through your account at any time on our customer account portal. And if you ever need help making changes or customizing your shipment schedule, feel free to reach out to us at [email protected]—we’re more than happy to assist! 😊 Kind regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hello Cassidy, Thank you for sharing your positive experience. We're so glad to hear that our ProBright is helping your pet's dental health. We appreciate your feedback and are happy to know that you're seeing positive results. Best regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hey Richard, We're thrilled to hear that our Allergy & Immune Chews and Probiotic Chews have made such a positive difference for your dog. It's wonderful to know that she's feeling better and enjoying them! We appreciate your continued support and trust in our products. 🐶 Kind regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hi Marguerite, We're sorry to hear your dog had this experience. We would like to look into this for you and your pup. Would you mind sharing your order ID with us? We will have our representative reach out to you soon. Kind regards, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hi Priscilla, We're sorry for the inconvenience caused by the login issues and the difficulty in stopping your shipment. We are committed to providing a seamless experience for our customers and are working to improve our website's functionality. Please provide your order ID so we can look into this for you and your pup. All the best, PetLab Co.

Response from PetLabCo.Apr 29, 2025

Hi Judi, We're sorry for the confusion and frustration this has caused. It appears that while you canceled a similar product subscription back in February, there was still an active subscription for the ProBright Advanced. That’s why you’ve continued receiving shipments. A member of our team will reach out to you to address your concern. Thank you for your patience. Kind regards, PetLab Co.