PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Aug 5, 2026

Hi there! Thank you for your feedback - it means a lot to us. We’re sorry to hear that you haven't seen the desired results. Supplements can take up to 90 days of consistent use to deliver their full benefits, though we understand every dog is unique. We would love the opportunity to help you explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®

Response from PetLabCo.Aug 4, 2026

Hi Darcy, We are deeply sorry to hear about your experience, and we completely understand your frustration. We hope the resolution we've since provided has helped address your concerns. As a trusted pet health partner, we're always here to support you and are happy to help if you need anything further. Warm regards, PetLabCo.®

Response from PetLabCo.Aug 5, 2026

Hi Mary Jean, Thank you so much for sharing your experience. We are so happy to hear you are seeing the benefits with our Joint Care Chews for your dog. We are honored to be a part of his wellness journey. We are sorry to hear your experience with our customer service team missed the mark. We take feedback like this very seriously and would love the opportunity to learn more. If you are open to it, would you mind responding to the request we have sent for more information? Best regards, PetLabCo.®

Response from PetLabCo.Aug 5, 2026

Hi Lisa, We are sorry to hear about your experience. We understand how frustrating that would be. We were unable to locate any cancellation requests associated with your account. You can cancel your subscription at anytime from your account portal here: https://account.thepetlabco.com/login Our team is also available to help with cancelation requests and is available at: Phone: 1-866-473-8522 Email: [email protected] We take concerns like this very seriously and a member of our team will be reaching out to you directly to better understand what happened. Thank you so much for bringing this to our attention. Regards, PetLabCo.®

Response from PetLabCo.Aug 3, 2026

Hi Mandy, We're so happy to hear about the positive changes you've seen in your Westie! It's wonderful to know our Probiotic Chews are making such a difference. We hope she continues to thrive and are honoured to have a small role in her wellness journey. Regards, PetLabCo.®

Response from PetLabCo.Aug 3, 2026

Hi David! We're so happy to hear that ProBright Advanced has made such a positive difference for your dog's oral health! Thank you for recommending our product. We appreciate you being a part of our community! Regards, PetLabCo.®

Response from PetLabCo.Aug 3, 2026

Hi Janet, Thank you so much for the update! We are so happy to hear your dogs are liking the Probiotic Chews so far. We know how frustrating it can be when our dogs won't eat what is offered, so it's great to know they enjoy it. Thank you for sharing your experience and please be sure to keep us updated on their progress. We can't wait to hear all about it! Regards, PetLabCo.®

Response from PetLabCo.Aug 3, 2026

Hi JoAnna, We are so happy to hear that our chews have made such a positive difference for your sweet Labrador, especially after all the challenges you've faced. We understand how frustrating it can be to try numerous products without success, and we're glad our product has brought your girl some relief. We appreciate you sharing your experience and recommending us to others. Thank you for being a part of our community! Regards, PetLabCo.®