PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tony G.
The itch chews arrived quickly.
Response from PetLabCo.Aug 3, 2026
Hi Tony, Thank you so much for sharing your experience! We are so happy to hear your dog's supplements arrived quickly. We know just how important timely deliveries are. Thanks for being a part of our community! Regards, PetLabCo.®
Min. BRYANT A. W.
The reason why you got a four star is because I left my package in an unsecured lobby where it could’ve been picked up by somebody else. A neighbor hand delivered it to me, which saved me from somebody stealing it please work on sending the product through USPS Fed X or UPS.
Response from PetLabCo.Aug 3, 2026
Hi there! We appreciate you sharing your delivery experience with us. We are truly sorry to hear that your package was left in an unsecured location, causing concern. We understand how frustrating this must have been, and we are grateful to your neighbor for ensuring its safe delivery. We appreciate your feedback and will ensure it is raised with the team. Thanks for being a part of our community! Regards, PetLabCo.®
customer
Great product and dependable service
Response from PetLabCo.Aug 3, 2026
Hi there, Thank you so much for your kind words. We are so happy to hear you are seeing the benefits and have found our team helpful. We appreciate you taking the time to share your experience! Regards, PetLabCo.®
Loren C.
My dog is still itching and scratching paws are still red and inflamed
Response from PetLabCo.Aug 3, 2026
Hi Loren, We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will reach out to assist shortly. Thank you so much for sharing your experience! Regards, PetLabCo.®
Dog O.
I'm not a vet so I can't tell you why it's working so well. All I can say is that we went from having a dog with a very sensitive stomach, to having a perfectly healthy dog. Thanx guys
Response from PetLabCo.Jul 31, 2026
Hi there, We're so happy to hear that our product has made such a positive difference for your dog! It's wonderful to know that your furry friend is now living their best healthy life. Thank you for sharing your fantastic experience with us. Warm regards, PetLabCo.®
Diana r L.
My sativa look forward to her treats.
Response from PetLabCo.Jul 31, 2026
Hi Diana! We're so happy to hear your Sativa enjoys our products! We appreciate your wonderful feedback. Kind regards, PetLabCo.®
Susan O.
I have an elderly female dog, and ever since I started giving her probiotics, she seems calmer; she doesn't scratch much, has plenty of energy, and doesn't have a strong odor. The benefits I've seen since starting her on probiotics are incredible.
Response from PetLabCo.Jul 30, 2026
Hi Susan, Thank you so much for sharing your experience. We are thrilled the Probiotic Chews have been beneficial for your elderly dog. We are honored to be a part of her wellness journey! Thank you for being a part of our community. Best regards, PetLabCo.®
TAJ
Subscriptions come too often and barely let me modify them (only a one-day warning, which I miss!). Too much product for 2 dogs who eat once daily.
Response from PetLabCo.Jul 30, 2026
Hi there! Thank you so much for sharing your experience. We are sorry to hear you haven't been able to edit your subscription. We provide an account portal where you can manage and edit your subscription at anytime. Here is the link for you convenience: https://account.thepetlabco.com/login We also send renewal reminders 7 days before your scheduled renewal date. If you haven't seen these reminders, please check your spam or junk folder. A member of our team will be reaching out shortly to provide further assistance. Thank you for bringing this to our attention. Warm regards, PetLabCo.®
