PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Aug 10, 2025

Hi Catharine, Thank you for sharing your feedback. We're so sorry to hear you had this frustrating experience. Your subscription should've been canceled the first. We'd like to investigate what went wrong and get this resolved for you. Would you kindly share your order details? Once we have this information, we'll be able to take care of the subscription and your refund. Thank you! Best regards, PetLab Co.

Response from PetLabCo.Aug 10, 2025

Hi Shandra, We're happy to hear that one of your dogs is doing better! We appreciate you sharing your experience and that you were attentive to your other dog's possible pork sensitivity. Thanks for the feedback! Best regards, PetLab Co.

Response from PetLabCo.Aug 10, 2025

Hi Sheila, We're so happy to hear our Probiotic Chews worked so well for your Liberty Bell! It's great that she loves the flavor and that her paws are doing so much better. Thank you for your wonderful feedback and the 5-star review! Your partner in pet health, PetLab Co.

Response from PetLabCo.Aug 10, 2025

Hi Bonnie! We're so glad to hear our Joint Care Chew has been beneficial for your German Shepherd's joints! We appreciate you sharing that it is easy to order and effective. Cheers to happy and healthy pups! Your partner in pet health, PetLab Co.

Response from PetLabCo.Aug 10, 2025

Hi Karen, We're so happy to hear that our Probiotic Chew is working well for Tommy! It's wonderful to know that you're seeing positive results. There's nothing quite like finding a supplement that delivers the support your furry friend needs. It's also always wonderful when our dogs actually love the taste of their supplements. Thank you for giving our Probiotic Chew the chance to make a difference in your dog's health and overall wellness, and thank you for the fantastic 5-star review! Your partner in pet health, PetLab Co.

Response from PetLabCo.Aug 10, 2025

Hi Ann, We understand that our products can be a little pricey, especially for those on a budget. However, we believe in providing high-quality solutions that truly benefit our furry friends. We're committed to delivering high-quality, carefully formulated products that prioritize your pet's well-being. While our pricing reflects the premium ingredients and rigorous standards we uphold, we continuously strive to offer competitive pricing without compromising quality. Our subscription model is designed to offer savings and convenience, but we recognize that not every pet parent can or wants to commit to auto-ship. We do have promotions for one-time orders, so we encourage you to check the website every now and then or subscribe to our newsletter and promotional emails. We truly appreciate your honesty and your dedication to your pet’s health. Best regards, PetLab Co.

Response from PetLabCo.Aug 10, 2025

Hi Joyce, We're happy to hear that the ProBright Advanced dental supplement has improved your pet's teeth, gums, and breath! We are sorry to hear that they are now only eating on one side. We recommend consulting with your veterinarian to address this new concern. If you'd like to explore alternative products, our Customer Experience Team will be happy to guide you through other options. Feel free to reach out at [email protected] for further assistance. Your partner in pet health, PetLab Co.

Response from PetLabCo.Aug 10, 2025

Hi James, It's great to hear that you received your order of Allergy & Immune Chews promptly! Thank you for taking the time to share your positive experience with us. Best regards, PetLab Co.