PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Dayane G.
Fast delivery, great product
Response from PetLabCo.Nov 10, 2025
Hello Dayane, Thanks so much for your kind words! 💙 We're thrilled you’re happy with the quick delivery and loving the product. We appreciate your positive feedback very much. Best Regards, PetLabCo.
Janet C.
Same as last 3 months! Package delivered to neighbors. If driver would check mailbox numbers he would be able to deliver correctly
Response from PetLabCo.Nov 10, 2025
Hi Janet, We appreciate you bringing this to our attention. We're sorry your package was delivered to a neighbor again. We will address this issue to ensure deliveries are accurate moving forward. We’ll make sure one of our team members reaches out personally to assist. We sincerely appreciate your patience throughout this. Best regards, PetLabCo.
Isis N.
When I called the representative was extremely helpful, courteous and knowledgeable. My products were shipped quickly. Thank you!
Response from PetLabCo.Nov 10, 2025
Hello Isis, We’re so glad to hear that! 💙 It’s wonderful to know our team was helpful and that your order arrived quickly. Thanks so much for sharing your experience! Best Regards, PetLabCo.
Laurie K.
Great customer service! Friendly helpful staff!
Response from PetLabCo.Nov 10, 2025
Hello Laurie, Thanks a bunch! 💙 We’re so happy to hear you’ve had a great experience with our friendly and helpful team! Best Regards, PetLabCo.
RC
Your new bubble package isn’t sealing well. One time it was not sealed and the other time it was half sealed. These are the 2 most recent deliveries
Response from PetLabCo.Nov 10, 2025
Hi there, We appreciate you bringing the packaging issue to our attention. We're sorry to hear the bubble package wasn't sealed properly on your last two deliveries. We will make sure to share the issue directly with our fulfillment team so we can work on preventing this moving forward. Thank you for hanging tight while we fixed this up. All the best, PetLabCo.
Karen P.
Bottle wasn’t sealed. Order was delivered on time.
Response from PetLabCo.Nov 10, 2025
Hello Karen, We’re sorry to hear that your bottle arrived unsealed, and we completely understand how frustrating that can be. While we’re glad your order arrived on time, our team will be reaching out directly to ensure this is resolved and that you’re fully taken care of. Kind regards, PetLabCo.
Irene E.
Fast service . Efficient and always a friendly customer service
Response from PetLabCo.Nov 10, 2025
Hello Irene, We appreciate your positive feedback! We're happy to know you found our service fast and our customer service efficient and friendly. Thanks for your time! Best Regards, PetLabCo.
customer
Thank you.,all good
Response from PetLabCo.Nov 10, 2025
Hello there, Thank you so much for your kind feedback! 💙 We're happy to know everything went smoothly. If you ever need anything else, our team is always here to help. Best Regards, PetLabCo.
