PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Jeanne V.
I received this order really fast….last order got stuck in the processing center.
Response from PetLabCo.Nov 9, 2025
Hello Jeanne, We're happy to hear that you received this order quickly! We appreciate your feedback regarding the previous order and any processing issues. Best Regards, PetLabCo.
Mary M.
Delivery was quick, and I really appreciated updates along the way! So far, my little pupper really likes the probiotic chews, so I don’t have to be terribly clever figuring out how to get her to eat them😄. Stay tuned to see how well they work!
Response from PetLabCo.Nov 9, 2025
Hello Mary, We’re so happy to hear your pupper is enjoying the probiotic chews and that the delivery process was smooth! 🐾💙 We truly appreciate you sharing your experience. Best Regards, PetLabCo.
Sondra S.
Too much product my dog is 15 lbs he get one scoop a day .you send to often Cancel all subscriptions.
Response from PetLabCo.Nov 10, 2025
Hi Sondra, We're sorry for the inconvenience with the amount of product you’ve been receiving. Our subscription is very flexible. You can always adjust the delivery frequency or lower the quantity to better suit your dog’s needs. Nonetheless, we can confirm that you have successfully canceled your subscription in our customer account portal. Thank you for being a part of our community. Warm regards, PetLabCo.
Alfia C.
My address has been changed for months yet my packages keep being sent where I no longer live.
Response from PetLabCo.Nov 10, 2025
Hi Alfia, We regret that your packages are being sent to the wrong address despite your change of address. We will investigate this issue to prevent future errors. A member of our Customer Experience team will follow up with you directly to provide support and help resolve the issue. We truly appreciate your patience. All the best, PetLabCo.
Carol M.
Delivered on time. Placed in porch.
Response from PetLabCo.Nov 9, 2025
Hello Carol, We’re glad to hear your order was delivered on time! Thank you for sharing your feedback — we appreciate your support. 🐾💙 Best Regards, PetLabCo.
Ellen
These probiotics are a waste of money! They did nothing to help my 2 pups with their licking and itching. Sorry I spent the money.
Response from PetLabCo.Nov 10, 2025
Hi Ellen, We're so sorry that the product didn't provide the results you were hoping for. Just a reminder that it might take up to 3 months of consistent use and the right dosage for supplements to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. We recommend allowing the supplement sufficient time for your dogs to fully reap its benefits. All the best, PetLabCo.
Lisa B.
For the second or third time the shipment arrived with one or more bottles leaking into the bag. Aggravating. I have several other shipments of liquid that arrive for both my personal and my horses' needs and the product arrives intact with no leaks.
Response from PetLabCo.Nov 10, 2025
Hi Lisa, We appreciate you bringing this to our attention. We're sorry to hear that you've received shipment with leaking bottles. This is not the experience we want for our customers. Our Customer Experience team will reach out shortly to support you and get everything straightened out. We sincerely appreciate your patience throughout this. Best regards, PetLabCo.
Melinda T.
Ordered 5. Of probiotic chews And a salmon bites.. set for 5 months. Thank you for your help
Response from PetLabCo.Nov 9, 2025
Hello Melinda, We're happy to hear that you received your 5-month supply of probiotic chews and salmon bites! We appreciate you choosing our products and thank you for your order. Best Regards, PetLabCo.
