PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 10, 2025

Hi Anne, We're very sorry your order didn't arrive. We're also sorry that you're having trouble reaching us and that your order number isn't working. It shows that your package was picked up at the post office, and we'd like to investigate this further for you. You’ll hear from our Customer Experience team shortly — they’ll make sure this is taken care of. Best regards, PetLabCo.

Response from PetLabCo.Nov 10, 2025

Hello Melissa, We’re so sorry to hear that your package arrived empty, that’s absolutely not the experience we want for you. We completely understand how frustrating this must be. Our team will be reaching out to you directly to make this right and ensure you receive the product you ordered. Thank you so much for bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Nov 10, 2025

Hello Suzanne, We're happy to hear that you received your product quickly! Thank you for your positive feedback; we appreciate it a lot. Best Regards, PetLabCo.

Response from PetLabCo.Nov 10, 2025

Hello Mary, Thank you! 💙 We’re happy to hear your order arrived promptly and that your dogs are enjoying the chews! 🐾 Best Regards, PetLabCo.

Response from PetLabCo.Nov 10, 2025

Hi Bryan, We're sorry that you received the wrong item for your order. We definitely want to fix this for you right away. Someone from our customer experience team will reach out to you soon to make sure this is fully handled. Thank you for your patience as we worked on resolving this. Warm regards, PetLabCo.

Response from PetLabCo.Nov 10, 2025

Hello Colleen, We’re glad to hear you had a positive experience with our driver! 🐾 Thank you for sharing your feedback. Best Regards, PetLabCo.

Response from PetLabCo.Nov 10, 2025

Hello Mae, Thank you! 💙 We’re thrilled to hear your order arrived right on time and that you’re enjoying our products. Your support means a lot to us! Best Regards, PetLabCo.

Response from PetLabCo.Nov 10, 2025

Hello Kenneth, We’re so happy to hear that you’re already noticing a difference in your dog’s teeth! 🐾 It’s always great to see positive results so soon. Thank you for sharing your experience. We hope you continue to see improvements! Best Regards, PetLabCo.