PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Debra P.
I cancelled but it came anyway.
Response from PetLabCo.Nov 11, 2025
Hello Debra, We’re truly sorry to hear that your order arrived after you had already canceled — that’s definitely not the experience we want for you. We’d be happy to assist with a return and refund. In the meantime, our team will be reaching out to make sure you’re fully taken care of. Thank you so much for bringing this to our attention, we really appreciate it! Kind regards, PetLabCo.
viricku
The package was opened before I received it so I’m going to end it back with expectations of a refund!
Response from PetLabCo.Nov 11, 2025
Hello Vicki, We’re so sorry to hear that your package arrived opened. That’s definitely not the experience we want for you. We completely understand your concern. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.
Rebecca M.
Good customer support. Good product.
Response from PetLabCo.Nov 11, 2025
Hello Rebecca, We’re so happy to hear you’re pleased with both our product and customer support! 🐾 Thank you for sharing your experience — we truly appreciate it. 💙 Best Regards, PetLabCo.
John L.
It is more important for me to receive my products on time. I would like to thank you for that. Thanks.
Response from PetLabCo.Nov 11, 2025
Hey John, We're happy to hear that you received your products on time! We appreciate you taking the time to share your positive experience with us. Our team is always working to make the delivery process smooth and convenient for you. Kind regards, PetLabCo.
Cynthia G.
Never recieved my package
Response from PetLabCo.Nov 10, 2025
Hello Cynthia, We’re really sorry to hear you haven’t received your package, that’s definitely not the experience we want for our customers. Our team will be reaching out to you directly to help track your order and make things right. Kind regards, PetLabCo.
Cynthia M.
I have been using the probiotic for at least a year, and my dogs LOVE it. My older dog was acting much younger after only one week on it, and is still going strong. I put it in with their dinner and I have watched then pick it out to eat first!
Response from PetLabCo.Nov 11, 2025
Hey Cynthia, We're happy to hear that your dogs love our Probiotic Chews! It's wonderful to know your older dog is doing so well and that they enjoy the taste. Thank you for sharing your positive experience with us. Kind regards, PetLabCo.
Patrick P.
The experience was good . everything was great but my dog won't eat the product I've tried tricking him everything he just won't eat it
Response from PetLabCo.Nov 11, 2025
Hello Patrick, We’re glad to hear that your experience with us has been positive! 🐾 We understand how frustrating it can be when a pup isn’t excited about a product. Some tips that often help picky eaters include adding a little peanut butter or plain yogurt to the chew, wrapping it in a piece of cheese or thin slice of their favorite meat, or placing it on their favorite food or treat. Please keep any allergies or sensitivities in mind, and if you have further concerns, we recommend checking with your veterinarian. Thank you for sharing your feedback! 💙 Best Regards, PetLabCo.
JacqiH
The product I purchased effectively treated my dog’s itchy skin. It arrived timely and was well packaged.
Response from PetLabCo.Nov 11, 2025
Hi there, We're so happy to hear that our product has been beneficial for your dog's skin! We appreciate you mentioning the timely delivery and secure packaging. Thank you for sharing your experience, and we're honored to have earned your trust. All the best, PetLabCo.
