PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 12, 2025

Hi Kathleen, We're happy to hear that you're seeing such positive changes in your dog's breath and dental health! It's great to know that our product has made such a difference and potentially saved you money. Thank you for sharing this amazing update - it truly means a lot to us. Kind regards, PetLabCo.

Response from PetLabCo.Nov 12, 2025

Hello John, We’re sorry to hear that you’ve received more product than you need. Please know that you can easily adjust your delivery schedule or cancel your subscription at any time. Our team will also be reaching out to make sure you’re fully taken care of. Thank you so much for letting us know — we really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Nov 12, 2025

Hello there, We're happy to hear that our product has helped your dogs' dental health. Your feedback means a lot to us, and we're delighted to have been able to help. Warm regards, PetLabCo.

Response from PetLabCo.Nov 12, 2025

Hi Beverley, We're sorry for the trouble, and we completely understand your concern about the split orders — we definitely don’t want Molly to miss out! We’d be happy to put together both her Probiotic Chews and Joint Care Chews into one combined order so they arrive together each month. A dedicated member of our customer care team will be reaching out to help you with this directly. We appreciate you hanging in there with us. Best regards, PetLabCo.

Response from PetLabCo.Nov 12, 2025

Hi Chris, We're happy to hear that your delivery was prompt and that you were alerted upon its arrival. We’re always striving to make the experience as smooth as possible for you and your pet. Warm regards, PetLabCo.

Response from PetLabCo.Nov 12, 2025

Hey Joyce, We're happy to hear that your delivery arrived promptly, was placed securely, and was in good condition. Providing reliable shipping is something we focus on, and it’s great to know it made a positive difference. Warm regards, PetLabCo.

Response from PetLabCo.Nov 12, 2025

Hello Brandy, We’re so sorry to hear about your experience — we completely understand how that could be confusing. Before completing an order, customers can review whether they’ve selected a one-time purchase or a subscription option on the checkout page. That said, we truly appreciate your feedback, as it helps us continue improving clarity for our customers. We’d also love to take a closer look at your order and make this right. Please email us at [email protected] or contact our Customer Experience Team at +1-866-4-PETLAB (1-866-473-8522). Kind regards, PetLabCo. Best Regards, PetLabCo.

Response from PetLabCo.Nov 12, 2025

Hi Scott, We're happy to hear that you had a quality experience with our products and service. We’re passionate about helping pets, and we’re so happy to have earned your trust. All the best, PetLabCo.