PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ann
It was always on time and I got a notification about a week ahead of time that it was coming.
Response from PetLabCo.Nov 12, 2025
Hello Ann, We're happy to hear that our service met your expectations with timely delivery and advance notifications. We appreciate your positive feedback! Warm regards, PetLabCo.
Janet Geiger. Daves A.
Excellent prompt
Response from PetLabCo.Nov 12, 2025
Hello Janet, Thank you so much for your kind words! We’re so happy to know you had an excellent and prompt experience with us. We truly appreciate your support! Warm regards, PetLabCo.
Thomas S.
Great job! They where very respectful to my property. It was placed on my front porch not just tossed. I think my dog knows its a treat for him as he doesn't bark at them
Response from PetLabCo.Nov 12, 2025
Hello Thomas, Thank you so much for sharing this! We’re so glad to hear your delivery was handled with care and that everything was placed just right. It’s wonderful that your pup seems to know his favorite supplements have arrived — that’s so sweet! We truly appreciate your kind words and support. Warm regards, PetLabCo.
Loraine S.
Don’t need anymore I don’t have a dog now.
Response from PetLabCo.Nov 11, 2025
Hi Loraine, We're sorry to hear that you no longer have a dog. Thank you for letting us know. A member of our Customer Experience team will follow up with you directly to help you with your cancellation. We hope you'll consider us in the future. Best regards, PetLabCo.
Lucia F.
I have messaged you all under contact us and have not received a response shipment shows delivered and still not received order # 11481058 this has never happened to me before and having a hard time to get a response
Response from PetLabCo.Nov 11, 2025
Hello Lucia, We’re very sorry for the trouble and understand how frustrating this must be. Our team will be reaching out shortly to investigate your order #11481058 and ensure you’re fully taken care of. Thank you for your patience, we truly appreciate you bringing this to our attention. 💙 Kind regards, PetLabCo.
Lisa B.
Notifications were frequent before and after delivery. Package was placed prominently on front porch.
Response from PetLabCo.Nov 12, 2025
Hey Lisa, We appreciate you taking the time to share your feedback. It's fantastic to know that you appreciate the convenience of the notification reminders. Thank you so much for sharing your positive experience with us. Kind regards, PetLabCo.
Idelisa C.
From the time I place my order to delivery, the service is just days. My order is always correct and I have no worries during the process. This company is A+ service.
Response from PetLabCo.Nov 12, 2025
Hi Idelisa, Thank you so much for your wonderful feedback! We’re truly grateful for your kind words and thrilled to know that you’ve had such smooth and reliable experiences with us. We appreciate your trust and support, and we’ll keep working hard to deliver the A+ service you deserve every time! All the best, PetLabCo.
LSexton
The products are great and always arrive on time. I use the dental powder. It’s easier than brushing teeth and seems to work well.
Response from PetLabCo.Nov 12, 2025
Hello there, We're happy to hear that our products meet your expectations and arrive on time! We appreciate your feedback on the ProBright and its ease of use. We're thrilled that we were able to exceed your expectations. Thank you for your review! Best regards, PetLabCo.
