PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Darren P.
Ease of order and responsiveness.
Response from PetLabCo.Nov 14, 2025
Hello Darren, We appreciate your feedback and are glad the order process was easy and responsive for you. It's great to know that we've earned your confidence. Give your dog some extra pats from us! Warm regards, PetLabCo.
Judith
I just received our first order and my dog loves these.
Response from PetLabCo.Nov 14, 2025
Hey Judith, We're happy to hear that your dog loves our product! It's always great when our furry friends enjoy the things we get for them. Thank you so much for sharing! Kind regards, PetLabCo.
Greg S.
Love the Pro Bright Dental powder. Keeps Ellie's teeth clean and shiny. Vet said she has great teeth. Ellie is 12 years old.
Response from PetLabCo.Nov 14, 2025
Hi Greg, We're happy to hear that the ProBright keeps Ellie's teeth clean! It's great to know your vet is pleased with her dental health at 12 years old. We love hearing how our products are helping pets and their owners. Thanks for your positive feedback. Best regards, PetLabCo.
Becky
Arrived on time right in my mailbox.
Response from PetLabCo.Nov 14, 2025
Hi Becky, We're happy to hear that your order arrived on time and was delivered right to your mailbox. We’re grateful for your trust and happy we could meet your expectations. Best regards, PetLabCo.
Phyllis
My experience with PetLab Co was a rewarding one. They have integrity and that’s something that’s difficult to encounter since Covid. That’s important to me. I will be doing business with them in the future and recommend them.
Response from PetLabCo.Nov 14, 2025
Hi Phyllis, We're happy to hear that you found your experience rewarding. It means a lot to us that you value our integrity. Your recommendation and kind words are deeply appreciated, and we are honored to have been a part of your dog's well-being. Thank you again for your support.🥰 All the best, PetLabCo.
HPG
Package was delivered to the wrong address and the replacement order was not expressed shipped like I was told.
Response from PetLabCo.Nov 14, 2025
Hi there, We're sorry to hear about the trouble you experienced with your delivery. We did take a closer look, and we can see that a member of our Customer Experience team processed your replacement on November 5th. The tracking shows it was successfully delivered on November 10th, which is within our standard 3–5 business day delivery timeframe. Still, we completely understand how it may have felt longer on your end, especially after the first package was misdelivered. Thank you again for letting us know — your feedback truly helps us improve. If there’s anything else you need or if you have any questions at all, we’re here and happy to help at [email protected]. Best regards, PetLabCo.
Robert
The company has made sure that I have my product for my dogs.
Response from PetLabCo.Nov 14, 2025
Hi Robert, We're happy to hear that we can provide the products for your dogs. We're grateful to have customers like you who value their furry companions as much as we do. Thank you for sharing your positive experience with us! Kind regards, PetLabCo.
Debbie L.
Not only did your product not help my dog but I tried to cancel my subscription for nearly 3 months now and keep getting charged for a product that I don't even want. I am elderly and I am on a fixed income and I thought your product would help my dog but instead it is left me without money to actually get my dog to help he needs.
Response from PetLabCo.Nov 14, 2025
Hi Debbie, We're very sorry to hear that our product didn't help your dog and that you've experienced difficulties canceling your subscription. We understand that every dog has individual needs, and what may work for one may not work for another. It also shows that you have successfully canceled your subscription in our customer account portal. You will not be charged for any future orders. A member of our Customer Experience team will follow up with you to confirm the cancellation. Thank you for giving our product a try! Kind regards, PetLabCo.
