PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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John R.
The shipping was done well, as I'm used to for all my monthly shipments of goods.
Response from PetLabCo.Nov 18, 2025
Hello John, We're happy to hear that you are satisfied with the consistent quality of our shipping for your monthly shipments. Thank you for your positive feedback and for your trust in our brand. Kind regards, PetLabCo.
TRACY E.
The joint care does help him aily. The people have been really nice to work with.
Response from PetLabCo.Nov 18, 2025
Hi Tracy, We're happy to hear that the Joint Care Chew is helping, and we appreciate your kind words about our team. Knowing that our customer service and products have made a positive impact is the greatest compliment we could receive. All the best, PetLabCo.
Heidi
Our dog used to have terrible issues with constipation. But since we've been using this product she is always perfectly regular. We've been using it for years and love it!
Response from PetLabCo.Nov 18, 2025
Hi Heidi, We're so happy to hear our product has helped your dog! It's wonderful that she is now doing better. We greatly appreciate your kind words and loyalty, and we're here to support you and your dog's health journey. Thank you for choosing us! All the best, PetLabCo.
Rasheen M.
On time delivery
Response from PetLabCo.Nov 18, 2025
Hi Rasheen, Thank you for your thoughtful review! It’s wonderful to know your delivery was timely. We’re always striving to make the experience as smooth as possible for you and your pet. Best regards, PetLabCo.
scott R.
we keep trying to cancel our subscription but they make it almost impossible to do. UPDATE Yes, I am aware of your web site, we used it with no luck, then went to the phone where we were told it was canceled and we'd get an email...never came but two more of the shipments came.
Response from PetLabCo.Nov 18, 2025
Hi Scott, We're sorry to hear that you’ve had a difficult time trying to cancel your subscriptions. Just to share, we do have our Customer Account Portal online where you can manage or cancel your subscriptions anytime. You can also reach out to us through the “Contact Us” page on our website if you ever need assistance, and we’re always happy to help. A dedicated member of our customer care team will be reaching out to help you with this directly. We appreciate your patience. Warm regards, PetLabCo.
Brenda S.
I have auto set up every 2 months. Sometimes it’s quite a bit longer but this shipment arrived only 1 day late. Thank you for being on it.
Response from PetLabCo.Nov 18, 2025
Hi Brenda, We appreciate you taking the time to share your feedback! We're happy to hear that your recent shipment arrived only one day late and that you're pleased with our service. Our team is always working to make the delivery process smooth and convenient for you. All the best, PetLabCo.
Michelle R.
My Samoyed loves the dental sticks!
Response from PetLabCo.Nov 18, 2025
Hi Michelle, We're happy to hear that your Samoyed loves our dental sticks! It's always wonderful to find something our furry friends enjoy. Thanks for letting us know. Best regards, PetLabCo.
Matias M.
It came in as I would have expected it to.
Response from PetLabCo.Nov 18, 2025
Hello Matias, We're happy to hear that your order arrived as you expected. Thank you for your positive feedback and for being a valued part of the PetLabCo. community. Warm regards, PetLabCo.
