PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Bulah
Our dog's teeth were terrible. The vet said if we didn't do something that in the near future she would have to have teeth pulled. Since we have been using the pro bright her teeth look so much better.
Response from PetLabCo.Dec 6, 2025
Hello Bulah, We're happy to hear that our product has helped your dog's dental health. It's wonderful to know that you've noticed such positive changes in her teeth. Thanks for sharing your experience! Best Regards, PetLabCo.
customer
I made the subscription monthly but still seems to ship too often but I can skip a shipping. I give our old lab a dose every day and since we started her on probiotics her stomach has settled dow enough to make feeding her easier. And her poops are better.
Response from PetLabCo.Dec 6, 2025
Hello Shelly, We appreciate you sharing your experience. We're glad the probiotics have made a positive difference to your pup. We're happy you're able to skip shipments as needed to make it work for you. Best Regards, PetLabCo.
customer
Just when I am wondering when my next shipment will be coming i get a notification and then shortly after receive the order 😁👏🥳
Response from PetLabCo.Dec 6, 2025
Hello Debbie, We're happy to hear that our notifications and deliveries are timely and meet your expectations. We appreciate you taking the time to share your positive experience! Best Regards, PetLabCo.
Jose
I like the reminders on delivery and the opportunity to accelerate or delay delivery.
Response from PetLabCo.Dec 8, 2025
Hello Jose, We're happy to hear that you appreciate the delivery reminders and flexibility to adjust your delivery schedule. Thank you for your positive feedback! Best Regards, PetLabCo.
Vickie K.
The probiotics I get for my two dogs work wonderfully
Response from PetLabCo.Dec 6, 2025
Hello Vickie, We're so happy to hear our probiotics are working wonderfully for your two dogs! Thank you for letting us know about their positive impact. Best Regards, PetLabCo.
Edward G.
I asked several times to stop shipments as i do not give my pup the supplements every day and i have several bags for deliveries that are not opened yet. i tried to get some returned and was not sent a shipping label. please put my account on hold. thanks
Response from PetLabCo.Dec 6, 2025
Hello Edward, We’re very sorry to hear that you’re still being charged after attempting to cancel your subscription. We understand that you have more products than needed. Please note that we always recommend using the suggested daily amount to get the full benefits of the product. Could you let us know how you processed the cancellation, as we are not able to locate any emails from you. Subscriptions can be canceled through our customer portal, where you can also check if your subscription is still active. You’re also welcome to reach out directly via the “Contact Us” form on our website — this is the fastest way to get in touch with our team for any concerns. In the meantime, our team will be reaching out to ensure this is resolved for you and to assist with any returns if needed. We truly appreciate you bringing this to our attention and giving us the opportunity to help. Kind regards, PetLabCo.
Charlene W.
I have kept sending cancellations, please cancel!
Response from PetLabCo.Dec 5, 2025
Hi Charlene, We're very sorry you're having trouble canceling. We've checked on our end, and we haven’t received any previous communication or cancellation request from you just yet. Our Customer Experience team will reach out shortly to support you and get everything straightened out. Thank you for your patience. Best regards, PetLabCo.
CurtisActon
Product arrived on time with the proper amount My furbabies have been using the teeth cleaning product for over a year now. Last 2 Vet visits no teeth cleaning was needed. 110% satisfied. 🐕🐩
Response from PetLabCo.Dec 6, 2025
Hello Curtis, We're happy to hear that your product arrived on time and with the correct amount! Thank you for sharing your positive experience with us. Best Regards, PetLabCo.
