PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 8, 2025

Hello Jon, We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your concerns. We understand that you're not seeing the desired results with our product. We've found it usually takes 3 months of the recommended daily dose to see potential benefits. That's normal for any supplement. Regarding your subscription, we understand how that could be confusing. Before completing an order, you can always review whether you’ve selected the one-time purchase or subscription option. We’d love to take a closer look at this and learn more about your dog's experience. Could you please share your order ID so we can locate your account and assist further? Best Regards, PetLabCo.

Response from PetLabCo.Dec 8, 2025

Hello Karol, We're happy to hear that your order was great! Thank you for your continued support and positive feedback; we appreciate it. Best Regards, PetLabCo.

Response from PetLabCo.Dec 8, 2025

Hello John, We appreciate you taking the time to share your experience. We are very sorry to hear about the loss of your dog and are touched that our message meant so much to you during this difficult time. It means a lot to us to know we could offer some comfort. Best Regards, PetLabCo.

Response from PetLabCo.Dec 8, 2025

Hello Neal, Thank you so much for your 4-star review! We’re glad to hear you had a good experience overall. While our products are shipped through third-party couriers, we understand how important smooth and reliable delivery is. We’ll make sure to pass along your feedback to our team so we can continue improving this part of the experience. If there’s anything we can help you with or if you have questions about your order, please feel free to reach out at [email protected]— we’re here to help! All the best, PetLabCo.

Response from PetLabCo.Dec 8, 2025

Hello Virginia, We're happy to hear that your order arrived quickly and your dog is eating the food with the powder. We appreciate your feedback about adding chicken. Thanks! Best Regards, PetLabCo.

Response from PetLabCo.Dec 8, 2025

Hi Gail, We’re very sorry to hear about the loss of your beloved Hannah. From all of us at PetLabCo., please accept our heartfelt condolences. 💔 We also apologize for the trouble you experienced with your subscription. We understand that you no longer need the product, as your younger pup isn’t fond of it. We’ve sent you an email to address your concerns directly and ensure everything is resolved. Again, we’re very sorry for your loss and for any frustration this situation may have caused. Please don’t hesitate to reply to us via email if there’s anything else we can do to support you. ❤️ Kind regards, PetLabCo.

Response from PetLabCo.Dec 8, 2025

Hello Magaly, We appreciate your positive feedback! We're so happy to hear you enjoyed our products for your pet, and that our customer service met your expectations. Feedback like yours encourages us to continue doing our best to make sure every customer's experience is memorable. Thank you! Kind regards, PetLabCo.

Response from PetLabCo.Dec 8, 2025

Hey Phil, We're happy to hear that you had a positive experience with our products and service. It’s feedback like yours that keeps us going and reminds us why we do what we do. We look forward to serving you again in the future! Kind regards, PetLabCo.