PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 15, 2025

Hi Jolynne, We’re very sorry for the confusion you have experienced. To clarify, customers are only enrolled in a subscription when the “Save more with a subscription” option is selected during checkout; we do not add subscriptions without consent. If you could provide your order ID, a member of our team would be happy to look into this for you and assist further. We’re here to help. All the best, PetLabCo.

Response from PetLabCo.Dec 15, 2025

Hello RoseMary, We're happy to hear that our fast service helped you. Thank you for your positive feedback and for choosing us. Best Regards, PetLabCo.

Response from PetLabCo.Dec 15, 2025

Hello Lynn, We appreciate your order and are glad it arrived quickly. Our ProBright Advanced is tailored according to your dog’s weight, so while the container may appear smaller, the contents are formulated to provide the correct amount to last the full month based on your dog’s needs. Best Regards, PetLabCo.

Response from PetLabCo.Dec 15, 2025

Hi Martin, We’re sorry the product did not provide the same benefits as it did for others. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, we also understand that every dog has unique needs, and what may work for one may not work for another. It might be beneficial to explore other options or discuss alternative approaches with your veterinarian to address your pup's specific needs. Thank you so much for giving it a try and for your feedback! We value your input and use it to continuously improve our work and products to better serve you and your dog in the future. All the best, PetLabCo.

Response from PetLabCo.Dec 15, 2025

Hey Julie, We're happy to hear that you received your order quickly. We appreciate you letting us know your dog enjoys them! Keep us posted on how they're doing with it.🥳 All the best, PetLabCo.

Response from PetLabCo.Dec 15, 2025

Hi there, We’re very sorry about how your package was delivered — that definitely shouldn’t have happened. We understand how inconvenient and concerning that must have been. While delivery is handled by our third-party courier, we take this feedback seriously and will be raising this issue with them so they’re aware and can help prevent this from happening again. Thank you for bringing this to our attention, and please don’t hesitate to reach out at [email protected] if there’s anything else we can assist you with. Kind regards, PetLabCo.

Response from PetLabCo.Dec 15, 2025

Hello Blake, We're happy to hear that your delivery arrived on time and in good condition. Thank you for your positive feedback; we appreciate it! Best Regards, PetLabCo.

Response from PetLabCo.Dec 15, 2025

Hello Amy, We're so happy the delivery went well, and the product arrived quickly! We appreciate your positive feedback and are grateful for your time. Warm regards, PetLabCo.