PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jan 19, 2026

Hello Mrs Smith, I’m really sorry for the frustration and for the confusion. Before completing an order, you can always review whether you’ve selected the one-time purchase or subscription option. Could you please share your order ID so we can locate your account and assist further? You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Best regards, PetLabCo.

Response from PetLabCo.Jan 19, 2026

Hello Brandon, We’re very sorry to hear about the difficulty you experienced trying to contact us, and we apologize that you haven’t received your order. We’d be happy to look into this for you and make sure everything gets resolved as quickly as possible. To help us investigate further, could you please confirm how you previously tried to reach us? At the moment, we’re unable to locate an order using the order number provided. You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hi Darrin, We are so sorry that you and your dog had this experience. How is she doing now? We would really like the opportunity to look into this. Could you please provide us with your Order ID so that we can locate your account and assist you further? Thank you. Sincerely, PetLab Co.

Response from PetLabCo.Jan 19, 2026

Hello Edward, We are sorry for the confusion regarding your subscription. Before completing an order, you can always review whether you’ve selected the one-time purchase or subscription option. We’d love to take a closer look at this and learn more about your dog's experience. Could you please share your order ID so we can locate your account and assist further? You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Best regards, PetLabCo.

Response from PetLabCo.Jan 19, 2026

Hello Wendy, We're happy to hear that our service meets your needs when you require a quick delivery. We appreciate you taking the time to share your positive experience! Best Regards, PetLabCo.

Response from PetLabCo.Jan 19, 2026

Hello Miguel, That’s great to hear! 😊 If you need any help in the future or have any questions about your account or orders, please don’t hesitate to reach out. We’re always happy to assist. Have a wonderful day! Best Regards, PetLabCo.

Response from PetLabCo.Jan 16, 2026

Hello Kris, We're happy to hear that the timing of the subscription works well for you and your dog enjoys the Probiotic Chews! It's great to know her feet is doing better, too. It's truly heartwarming to hear how it's helping pets like yours. Thanks for sharing! Kind regards, PetLabCo.

Response from PetLabCo.Jan 16, 2026

Hi Cathy, We’re truly sorry for the frustration and time this has caused you. That’s not the experience we want anyone to have. We’d really like the chance to look into your account right away, stop any further shipments, and help resolve this as quickly as possible for you. If you’re able to, could you please provide your order ID or order number? That will allow us to locate your account and assist you directly. Once we have that, a member of our team can step in and take care of this for you. We’re here to help and want to make this right. Warm regards, PetLabCo.