PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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redrubberboots
Seems to make my fur kid happy. Loves to get them and she`s not licking her paws or scratching any longer!
Response from PetLabCo.Feb 1, 2026
Hello William, We're happy to hear that our product made a positive difference to your pup. Thank you for sharing this positive feedback with us! Best Regards, PetLabCo.
Consumer
I am unable to log into my account or cancel my subscription and I have had no responses to trying to contact this company, and am unable to stop them taking my money. I can’t yet provide an order number, I have had notification that subscribe and save is due to repeat in 3 days but I have no way of logging in.
Response from PetLabCo.Feb 1, 2026
Hello there, We’re sorry to hear that you’re having trouble logging in and canceling your subscription. To access your account, you may need to register first using the email associated with your order. That said, we’d be more than happy to assist you directly. Could you please provide your order ID so we can locate your account and help you with the cancellation? Best Regards, PetLabCo.
Kent Angela M.
Notified that product was delivered at 1:11 pm on Jan.30th on the front porch. Checked porch and yard. Camera never picked up delivery in drive or on the porch. Product was not delivered to the correct address! No picture available from delivery service to show where they left product. Obviously it was not at the correct address.
Response from PetLabCo.Feb 1, 2026
Hello Kent, We’re so sorry to hear that your order hasn’t arrived — that’s definitely not the experience we want for you. Thank you for bringing this to our attention. Could you please provide us with your order ID? We’re sorry for the trouble this has caused. Please know that we also have a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Best Regards, PetLabCo.
Monica M.
Getting my puppy the stuff she needed to be a happy puppy again with no ear infection
Response from PetLabCo.Feb 1, 2026
Hello Monica, We're happy to hear that your puppy is doing well! Thank you for sharing this positive experience; we appreciate your feedback very much. Best Regards, PetLabCo.
Donna W.
BooBoo, my nine year old Chihuahua mix, had death breath! Tooth cleaning is so expensive and sedating her always worries me. I thought I would give the pro right dental powder a try. After one month her breath is so much better. I am so pleased with this product. She really likes it and licks her bowl clean so there is not a speck of powder left. We missed one day out of 30. I highly recommend it.
Response from PetLabCo.Feb 1, 2026
Hello Donna, We're so happy to hear the dental powder has significantly made positive changes to your BooBoo's breath! It's wonderful that she enjoys it so much. We appreciate you sharing your positive experience and highly recommend it to others. Thanks for your feedback! Best Regards, PetLabCo.
C.Briggs
Very disappointed the delivery service tossed our purchase on our snowy front lawn, and not our porch.
Response from PetLabCo.Feb 1, 2026
Hello Claire, Thank you for bringing this to our attention. We’re very sorry to hear your package wasn’t delivered with proper care. That’s not the experience we want for you. We'll report this to our shipping partner. Best Regards, PetLabCo.
Bob M.
I did not receive any delivery ! I looked in the mailbox and on the front steps and on the porch/deck in the back.. no delivery and no tracks in the fresh snow. My mail said that the package was delivered on Friday 1/30 and that is why I wrote this review. I received my package on 1/31, Saturday in the afternoon. All is good and my fur babies are happy! We all love your products!
Response from PetLabCo.Feb 1, 2026
Hello Bob, We’re so sorry to hear that your order hasn’t arrived — that’s definitely not the experience we want for you. Thank you for bringing this to our attention. Our records show that your package was delivered successfully; however, we'll be happy to locate your order for you. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know. Kind regards, PetLabCo.
KATHY K.
Delivery is always on time.
Response from PetLabCo.Feb 1, 2026
Hello Kathy, We're happy to hear that our delivery service met your expectations with its punctuality. Thank you for your positive feedback! Best Regards, PetLabCo.
