PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 27, 2026

Hi Antoine! We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.

Response from PetLabCo.Mar 27, 2026

Bonjour Marie-Noelle, Merci beaucoup pour votre retour. Nous vous remercions d’avoir pris le temps de partager votre expérience. N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. Notre équipe est toujours heureuse de vous aider. Cordialement, PetLabCo.

Response from PetLabCo.Mar 27, 2026

Hi there, We are thrilled to hear you are seeing the benefits with our ProBright Advanced. Thank you so much for taking the time to share your experience. Regards, PetLabCo.

Response from PetLabCo.Mar 27, 2026

Hi Kim, Thank you so much for your kind words and for being with us for so long. We’re so happy to hear you have seen the benefits with the Allergy & Immune Probiotic Chews. It also means a lot to know that managing your subscription has been easy and convenient for you. We appreciate your support and are always here if you ever need anything. Regards, PetLabCo.

Response from PetLabCo.Mar 26, 2026

Hello Neal, We are sorry to hear that you are getting the product too soon. I understand that you have enough products. Please know that you have options to change the frequency and schedule your next shipment so you will have plenty of time to use the product. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Mar 26, 2026

Hello Katrina, We're happy to hear that you can always rely on our deliveries and that your packages consistently arrive in excellent condition. Thank you! Best Regards, PetLabCo.

Response from PetLabCo.Mar 25, 2026

Hello Mark, We're sorry you're not seeing the desired results with our Probiotic Chews. We've found it usually takes 3 months of the recommended daily dose to see potential benefits. That's normal for any supplement. As for our return policy, the items must be unopened, unused, and in their original condition. Please keep in mind that return requests must be made within 30 days of the purchase date. We’d love to take a closer look at this and learn more about your dog's experience. Could you please share your order ID so we can locate your account and assist further? Best regards, PetLabCo.

Response from PetLabCo.Mar 25, 2026

Hello Barbara, We understand that you would like to cancel your subscription and close your account, and we’re happy to assist you with this. Regarding our phone number, please ensure you’re using +1-866-4-PETLAB (1-866-473-8522) to reach us. In the meantime, our team will be contacting you to make sure this is fully resolved. We truly appreciate you bringing this to our attention and thank you for your patience. Kind regards, PetLabCo.