PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kathy H.
My dog loves her tablet, and it has helped with the itching. Thanks!
Response from PetLabCo.Apr 10, 2026
Hi Kathy, We're happy to hear that our supplement has been beneficial for your dog and providing comfort. Thank you for sharing this positive feedback! Best regards, PetLabCo.
Lynn K.
Your team members are so prompt to reply to questions. They really help and are very patient. I really have never experienced such caring respectful individuals. Lynn and Achilles
Response from PetLabCo.Apr 9, 2026
Hi Lynn, We're happy to hear that our team's promptness, patience, and respectful approach resonated with you. It's wonderful to know you felt cared for. Thank you for sharing your positive experience! Best regards, PetLabCo.
Lynn
Should be a ZERO can’t get the subscriptions to STOP. Shady business model . I LITERALLY had a bag in my mailbox yesterday and had a subscription order email for the next shipment. Called numerous times never get a person. Emailed also. RUN do NOT give them your CREDIT CARD NUMBER!
Response from PetLabCo.Apr 15, 2026
Hi Lynn, We’re very sorry to hear that you’re still being charged after attempting to cancel your subscription. Could you please let us know how you processed the cancellation? Please note that subscriptions can only be canceled through our customer portal, where you can also check whether your subscription is still active. You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Could you please share your order ID so we can locate your account and assist you accordingly? We’re here to help and will do our best to make this right. Kind regards, PetLabCo.
Doug J.
Always on time ! Works great ole girl has been on the probiotic for several years now and works better than what the 3 vets tried
Response from PetLabCo.Apr 9, 2026
Hi Doug, We're happy to hear that our probiotic has been so effective for your pet over the years! It's great to know it has provided better results. Thanks for sharing. Best regards, PetLabCo.
Shirley F.
It is easy to give my dog loves it and that they send me notices when I am going to get my next months supply
Response from PetLabCo.Apr 9, 2026
Hi Shirley, We're happy to hear that your dog loves our product! It's great to know that our notifications for your next delivery are helpful for you. Thanks for your feedback! Best regards, PetLabCo.
Marie
His eyes aren't as watering as bad as they used to be and his hair is very soft and he doesn't have the dandruff anymore or dry scalp I guess you call that still licks his paws have to figure out I don't know if it's anxiety that he licks his paws
Response from PetLabCo.Apr 9, 2026
Hi Marie, We're happy to hear that he has improved, and his coat is softer without dandruff. We know the paw licking can be tricky. Maybe speaking with your vet can provide some guidance with the consistent paw licking. Thanks for your feedback! Best regards, PetLabCo.
Marie G.
Half of the product was broken or crushed.
Response from PetLabCo.Apr 9, 2026
Hi Marie, We are very sorry that a significant portion of your product arrived damaged. Our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Best regards, PetLabCo.
Julie G.
The Probiotic chews are wonderful for my dog. I have it on Auto-ship because I do not want my dog to be without it. He's not itching like he use to.
Response from PetLabCo.Apr 9, 2026
Hi Julie, We're happy to hear the probiotic chews are making a difference in your dog! It's great to know the auto-ship is convenient for you. Thanks for your positive feedback! Best regards, PetLabCo.
