PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Michelle S.
My sweet Sophie loves her probiotic treats. It has seemed to help with her yeast infection in her ear.
Response from PetLabCo.Apr 8, 2026
Hello Michelle, We're happy to hear that Sophie loves her probiotic treats! It's great to know they seem to be helping with her ear issue. Thank you for sharing this positive experience. Best Regards, PetLabCo.
Kim C.
We have a subscription. Delivery is always seamless. My vet said she thinks the product is helping. All good! Five stars!
Response from PetLabCo.Apr 8, 2026
Hello Kim, We're happy to hear that our seamless delivery is working well for you! It's great to know your vet thinks the product is beneficial. Thank you for your positive feedback! Best Regards, PetLabCo.
Trevor H.
Loves them my dog looks forward on getting them every month
Response from PetLabCo.Apr 8, 2026
Hello Trevor, We're so happy to hear your dog loves our product and anticipates its arrival each month! Thank you for your continued support and feedback! Best Regards, PetLabCo.
Ng
Everything came very promptly after notifications
Response from PetLabCo.Apr 8, 2026
Hello Ng, We're happy everything arrived promptly following our notifications. We appreciate your positive feedback and are grateful for your time. Best Regards, PetLabCo.
Kymani R.
terrible experience I was looking to buy something for my dog and excitedly I clicked checked out and even signed onto the subscription, thinking this was a good and legit website and at first the mistake came where it said that I gave out the wrong address when I knew what type in the right address then he canceled my order because he was out the range and I never got my money back. I couldn’t get in contact with anybody to receive or get my money back and I still have failed to get my money back and it’s been like two or three weeks. I would not recommend buying from those website if you don’t want your money back and I would recommend finding something else that’s useful for your dog 0/10 service, 0/10 communication skills.
Response from PetLabCo.Apr 8, 2026
Hello Kymani, We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially with the delay in receiving your refund. Our refunds typically take 7–10 business days to reflect, depending on your bank or payment provider. However, we’d like to look into this further and ensure everything is properly resolved on your end. Could you please share your order ID so we can locate your account and assist you accordingly? We’re here to help and will do our best to make this right. Best Regards, PetLabCo.
Anoneemoose
Don’t waste your money. Doesn’t work.
Response from PetLabCo.Apr 8, 2026
Hello there, We are sorry to hear that you did not see results, and for the inconvenience caused while trying to cancel your subscription. It might take up to 3 months of consistent use for supplements to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. We’d love to take a closer look at this and learn more about your dog's experience. Could you please share your order ID so we can locate your account and assist further? Best regards, PetLabCo.
Robert B.
My dog Lulu is healthy since starting the supplements. I will continue these supplements. Thankyou
Response from PetLabCo.Apr 7, 2026
Hi Robert, We're happy to hear that the supplements are contributing to Lulu's health! Thank you for letting us know, and we appreciate your continued support. Best regards, PetLabCo.
Mindy
Faith in humanity restored Due to a mistake on my behalf my order had been sent to my previous address. Where my former partner still lives. I explained the situation to Petlab.co. And they went above, beyond and totally exceeded any expectations I might have had and prevented a traumatic situation. 100 % incredible to say thank you is just to small a word for my appreciation
Response from PetLabCo.Apr 7, 2026
Hi Mindy, We appreciate you taking the time to share your experience. We are so glad to hear that we could assist and exceed your expectations in resolving the delivery issue. It means a lot to us that we could help prevent a difficult situation. Thank you for your kind words. Best regards, PetLabCo.
