PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Linda T.
I can't afford this anymore. Please cancel my order to receive them. Thank You so much!!!!!
Response from PetLabCo.Apr 15, 2026
Hi Linda, We're sorry to hear this. Our team will be reaching out to you to have this resolved as soon as possible. Kind regards, PetLabCo.
customer
Since I’ve started my 12 1/2 year old lab on the chewies for hip and joints. My dog is able to get up with ease, play again and really be spunkier than he’s been in a couple years.
Response from PetLabCo.Apr 13, 2026
Hi there, We're happy to hear that our hip and joint chews have improved your dog's mobility and energy levels. It's wonderful knowing he's getting up with ease and enjoying playtime again. Thank you for sharing this positive feedback! Kind regards, PetLabCo.®
Carrie J.
I don’t want this anymore - they always send almost expired product - keep your old crap - I don’t want it!
Response from PetLabCo.Apr 15, 2026
Hi Carrie, We're very sorry you received a near-expired product. We appreciate your feedback. Our team will be reaching out to look into this for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.
Curtis D B.
Dogs love it Petlab treats
Response from PetLabCo.Apr 13, 2026
Hi Curtis, We're happy to hear that your dogs love our products! Thanks for your positive feedback; it means a lot to us. Kind regards, PetLabCo.®
Ashley A.
Since they switched to the new Blue container for the anal gland support powder, I have issues with the powder ending up all in the threads of the lid. It's very messy and wasting the product that is expensive. Also, the little scoop has been at the bottom of the container almost every time I get my order. It's very hard to get the scoop out without wasting the expensive product for my dog. I really wish they would switch back to the old white container. I never had these issues. Also, the last two containers I have received, the product has been full of hard clumps of the powder. This makes me wonder if there is moisture getting in somehow and also makes it difficult to get the correct dosage for my dog. Please switch back to the old white container. This blue one is messy and all around has not been a good experience.
Response from PetLabCo.Apr 15, 2026
Hi Ashley, We appreciate you bringing these issues to our attention. We're sorry to hear that you've had a difficult experience with the new container, the scoop, and the clumping. Our team will be reaching out to look into this for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.
Catherine H.
Our Vet said that Cole has wonderful teeth
Response from PetLabCo.Apr 10, 2026
Hi Catherine, We're happy to hear that Cole has wonderful teeth! Thank you for sharing this positive feedback with our team; we appreciate it. Best regards, PetLabCo.
Linda H.
My dog refused to eat the Pet Lab Co Allergy Probiotic chews. Also, I had ordered Probiotic chews . This company refunded the money spent. I am totally pleased with the refund and the company's desire to make customers happy. They suggested that I donate unopened chews to a rescue group, which I will absolutely do.
Response from PetLabCo.Apr 10, 2026
Hi Linda, We appreciate your feedback. We understand every pup's taste is unique and may not be up to your pup's tastebuds. We're glad the refund process was smooth and that you're happy with our dedication to customer satisfaction. It's wonderful you'll donate the chews to pups in need! Best regards, PetLabCo.
Deb Y.
Decided to give this a fair shot with my two dogs. Have been using for between 60-90 days. Ordered from here and elsewhere (same product). Total waste of money. Teeth not whiter-looking and breath not fresher.
Response from PetLabCo.Apr 15, 2026
Hi Deb, We are sorry to hear that you did not see results with your two dogs. It might take up to 90 days of consistent use for supplements to show the best potential benefits. Each dog is different. We truly appreciate you for giving us a try. Kind regards, PetLabCo.
