PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Apr 15, 2026

Hi Sandra, We’re very sorry to hear that you’re still being charged after attempting to cancel your subscription. Could you please let us know how you processed the cancellation? Please note that subscriptions can only be canceled through our customer portal, where you can also check whether your subscription is still active. You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. In the meantime, our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Apr 8, 2026

Hi Rosanne, We're happy to hear that you like the product. We appreciate your feedback regarding the shipping packaging. We will consider smaller packaging options. Thank you. Best regards, PetLabCo.

Response from PetLabCo.Apr 8, 2026

Hello Twyla, We are sorry to hear about the inconvenience. Regarding your subscription, we understand how that could be confusing. Before completing an order, you can always review whether you’ve selected the one-time purchase or subscription option. Our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Best regards, PetLabCo.

Response from PetLabCo.Apr 15, 2026

Hi Kathleen, We're happy to hear the probiotics are working well for your dog! Before adding products to your cart, customers have the option of selecting the size that fits their pup's weight. Also, customers have the option of selecting one-time purchases or subscriptions before check out. In the meantime, our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Best regards, PetLabCo.

Response from PetLabCo.Apr 8, 2026

Hello Quante, We are happy to hear that our support team resolved your delivery issues. Thank you for sharing your positive experience with us! Best Regards, PetLabCo.

Response from PetLabCo.Apr 8, 2026

Hello John, We're happy to hear that our timely delivery helped you maintain your dogs' routine. Thank you for your positive feedback; it means a lot to us. Best Regards, PetLabCo.

Response from PetLabCo.Apr 8, 2026

Hello Debra, We're happy to hear our product has made positive changes with your dog's oral health. We appreciate you recommending our product and your positive feedback! Best Regards, PetLabCo.

Response from PetLabCo.Apr 8, 2026

Hello Violet, We're happy to hear that our auto-ship service is consistently punctual for you. We appreciate you taking the time to share your positive experience! Best Regards, PetLabCo.