RV Fridge Guys Reviews | Read Customer Reviews of thenorcoldguy.com

RV Fridge Guys Reviews | Read Customer Reviews of thenorcoldguy.com

RV Fridge Guys reviews

757 approved reviews, newest moderated first

PAUL R.
Oct 4, 2023
The part was exactly the right part and…
The part was exactly the right part and came within a couple of days.
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Christine M.
Oct 3, 2023
Would have ordered it somewhere else
I ordered a part that you said was in stock but than got an email saying that it was on back order if you don’t have it say that in your adds
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thomas B.
Oct 2, 2023
you where unable to supply part I…
you where unable to supply part I needed Had to go to ebay to get part
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Robert A.
Sep 28, 2023
final updated review of the rv fridge guys
I need to do a complete redaction of my last 2 reviews of the rv fridge guys and Brian, I believe is the owner. After several miscommunications and not receiving my order after an expected time, I assumed I was being ripped off by a scam company. This is NOT the case! I have since received some photo delivery proof and have been able to track down 1 package that a neighbor took in when I wasn't home. Still missing 2 other packages but very pleased to find that Brian and the rv fridge guys did as they said and had my order delivered as was expected. So thank you Brian, your assistance allowed me to retrieve at least 1 of the 3 packages said to have been delivered. Full apologize to the RV Fridge Guys for my previous negative reviews
Response from RV Fridge GuysOct 2, 2023
Spoke with customer and provided tracking. Packages were delivered weeks ago. Not sure where the confusion came in but glad it got sorted out, Robert. Since getting this reply I have spoken with customer again and provided proof of delivery, pictures taken by delivery man. Three packages delivered on separate days to your doorstep. If you would like to file a claim with UPS, you're more than happy to do that but I'm glad you were able to verify with us over the phone that the picture of the package in front of your door was in fact your door. There is nothing more that we can do here but clearly stealing from our customers is not something we do and I resent the statement.
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Brad D.
Sep 21, 2023
Ordered a part about a month ago
Ordered a part about a month ago. Have not heard a word about the order, whether it is backordered, shipped or just what the status is. When I look it up it just states "awaiting shipment" Have inquired twice and no response. Frustrating
Response from RV Fridge GuysSep 21, 2023
Hello Brad, We have not received any emails from you asking about your order. All you need to do is go to the bottom of our website to the Check Order Status button and we respond within 24-48 hours to ALL emails. Our phone lines are very busy and for that we apologize but we guarantee email responses. Your order is on backorder and we are still waiting for it to arrive. I wish we there was more we could do for you to improve your rating but unfortunately web do not have accurate ETAs on backorder parts as the manufacture states they will be shipped out in the order they are received when available.
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Tom F.
Sep 16, 2023
No response to communication on order
No response to communication on order
Response from RV Fridge GuysSep 21, 2023
Hi Tom, I am not sure what you mean, I see you sent us an email at 9:47 on 9/18 and we responded to you at 10:31am on 9/18 stating your order was shipping out that day.
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BRUCE
Sep 16, 2023
QUICK EASY AND SHOWED UP WELL PACKED
QUICK EASY AND SHOWED UP WELL PACKED
Response from RV Fridge GuysSep 21, 2023
Thanks so much for the review we really appreciate it!
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JULIE O.
Sep 16, 2023
Part not delivered
Part not delivered. Customer service inbox full.
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