RV Fridge GuysReviews of thenorcoldguy.com

You haven't shipped the order.

Ordered parts June 20th 2023 and was charged for the parts immediately. I still had not received delivery in late December, so I had requested a refund by January 5, 2024 with a 2 weeks notification if they could not deliver the parts. They charged me 6% fee to refund my money after having kept the funds for over 6 months. The stock market was up more than 10% and money markets 5% so they pulled in 11-16 % holding onto my money. Very slow on returning replies! I ordered a very common part, nothing exotic.

Fast shipping, was unable to use parts because my refrigerator had a cooling tower melt down. Need a new refrigerator.

My order was missing 1 of 2 items ordered. Eyebrow board not in box

Arrived in a timely manner

I received my order in amazing time. Perfect match!!

Had the part we needed after being told we needed a new fridge door by rv dealers near us.Ordered and was here in the time quoted .Great service.

I contacted your place and was told that because I installed the part and then removed it l could return it but would cost me 20% because it would be returned to factory. Later got a email asking me if I installed it or not. I replied yes I took it out after seeing it did not change anything Then you told me I could not return it. Someone needs to educate their employees on company policy.