RV Fridge Guys Reviews | Read Customer Reviews of thenorcoldguy.com

RV Fridge Guys Reviews | Read Customer Reviews of thenorcoldguy.com

RV Fridge Guys reviews

757 approved reviews, newest moderated first

Cliff
Oct 3, 2025
Great place to puchsse rv parts
Good prices. Super fast shipping
Response from RV Fridge GuysOct 16, 2025
Thanks, Cliff!
Report
Larry S.
Sep 13, 2025
I purchase a norcold ice bin on August…
I purchase a norcold ice bin on August 27th and have not heard anything from the vendor
Response from RV Fridge GuysOct 1, 2025
Larry, it looks like this is actually out for delivery tomorrow: 1Z1A3E080301700812 This was a special order with a lead time of 3-5 weeks. There is no way for us to speed up the lead time from the manufacturer. If you have issues with delivery, let us know!
Report
Richard E.
Sep 4, 2025
After a week I was informed the part…
After a week I was informed the part was on back order for weeks or more. No offer to refund my money??
Response from RV Fridge GuysOct 1, 2025
Richard, this was shipped several days ago: 9205599999999910110735 We never got a request to cancel the special order that you placed but it looks like it's arriving ahead of schedule. If you have issues with delivery, let us know.
Report
John
Aug 15, 2025
I ordered two extra door shelves for my…
I ordered two extra door shelves for my RV frig. Despite the description they did not fit. I called and was told to send them back for a refund. Less 20%. Then they told me the right shelf to order. I ordered one to be sure it fit. This it was the correct fit. But for the first order, where I paid $59 before shipping, they only refunded me for one returned shelf....$23!
Response from RV Fridge GuysOct 1, 2025
I am sending this in to support for you, John!
Report
james W.
Aug 5, 2025
Have yet to speak with anyone have…
Have yet to speak with anyone have returned calls and text messages. I have left several messages with info. I have left detailed message with s/n year and problem NO REPLEY
Response from RV Fridge GuysOct 1, 2025
James, it shows this was requested to be cancelled and was removed from the queue. If you still need help, let us know.
Report
josh C.
Aug 3, 2025
Let me order then canceled order next…
Let me order then canceled order next day
Response from RV Fridge GuysOct 1, 2025
Unfortunately the part was discontinued and we ran out of inventory at the time of order. Really sorry about that!
Report
Deb C.
Jul 16, 2025
Great customer service
The wrong part was sent but customer service was quick and responsive about getting the correct one sent.
Response from RV Fridge GuysOct 1, 2025
Glad to hear it was worked out!
Report
Rick N.
Jul 15, 2025
Phone Contact
On-line ordering was very difficult. Had to call in for assistance and while I did get the order placed, the customer service representative was obviously not happy with my questions.
Response from RV Fridge GuysOct 1, 2025
Rich, really sorry about the experience! I hope you received the part ok.
Report