The MeatStickReviews of themeatstick.com

Response from The MeatStickAug 14, 2025

Sorry your experience hasn’t been great. We do stand behind our products, but in this case the cook data from your MeatStick 4 shows it went past the designed temp limit listed in our product specs. Just like if you drop a phone and crack the screen, damage from overheating isn’t covered under warranty. That’s why we couldn’t replace it for free. We still offered you a discounted replacement so you can get back to cooking. For your other Stick, we need the order info to confirm it was purchased new and still under warranty. Sometimes used or out-of-warranty Sticks are resold, and we have to verify eligibility before sending a replacement. Once we confirm that, we can arrange it.

Response from The MeatStickAug 15, 2025

Thank you for sharing your experience! We’re thrilled we could help you replace your MeatStick and get back to enjoying your cooking. If you have any questions or run into any issues, don’t hesitate to reach out. We’re here to help!

Response from The MeatStickAug 15, 2025

Thank you for your kind words! We’re thrilled to hear you’re enjoying the MeatStick V and that it’s making cooking easier and more precise. If you ever have questions or want tips to get the most out of it, we’re here to help. Happy cooking!

Response from The MeatStickAug 4, 2025

We're sorry to hear you're experiencing connection issues. From what we can see, you're using a MeatStick Set with limited range. This set works best for direct cooking, such as stovetop use, and is designed to be used as an additional Stick alongside an Xtender or WiFi Bridge Set for extended range. To help improve performance, we recommend using either an Xtender or WiFi Bridge. Alternatively, you can try our WiFi Link method: https://tms.fyi/wifilink, or check out this visual guide on optimizing your Stick’s range: https://docs.themeatstick.com/product-support/the-meatstick-faq/how-do-i-optimize-my-sticks-range. If you're still experiencing issues, please reach out to our support team. We’ll be happy to help.

Response from The MeatStickAug 4, 2025

Thanks for the kind words! We’re so glad to hear it’s been easy to use and helpful. If you ever need tips or support, we’re here for you. Happy cooking!

Response from The MeatStickAug 4, 2025

We’re sorry to hear about the trouble you’ve had with the WiFi Bridge and the delay in getting a response. Our support team will be reaching out shortly to help get this resolved. We appreciate your continued support.

Response from The MeatStickAug 1, 2025

Thanks for the great review! We’re glad our team could help resolve the issue and go the extra mile for you. We always aim to take care of our customers, even beyond the warranty when we can. Appreciate you taking the time to share!

Response from The MeatStickAug 1, 2025

Thanks for the awesome review! Glad you're loving the accuracy, connectivity, and durability of your MeatStick. We appreciate your support and happy cooking!