Rick C.
I previously had a different model that…
I previously had a different model that failed. Had it for over a year. Working with great tech support I was able to upgrade a replacement since it was out of warranty I got the replacement immediately had a minor issue with firmware but it was resolved immediately. I can’t say enough about this company and its ongoing support. I would recommend this company anytime. Verified user. Cheers. Rick
Response from The MeatStickAug 1, 2025
Thanks so much for sharing your experience! We’re really glad our support team could help resolve the issue quickly. It means a lot to hear you’d recommend us, and we’ll be here anytime you need support down the road. Cheers, and happy cooking!



