At The MeatStick, we revolutionize the way you cook meat with our cutting-edge wireless meat thermometers. Our mission is to provide a seamless, stress-free cooking experience that allows you to enjoy every moment with your loved ones while ensuring your meats are cooked to perfection.
The MeatStick (themeatstick.com) has 174 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
themeatstick.com
Website
themeatstick.com
Category
Bathroom & Kitchen
Location
Montrose, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Great when it works. Sadly that is not often and the range is inches not feet
Response from The MeatStickMay 25, 2026
Thank you for your honest feedback.
We’re sorry to hear the experience has been inconsistent for you. Connection range can be affected by things like surrounding materials, grill or smoker construction, probe placement, and whether the Xtender is being used.
Our support team will be reaching out directly to help troubleshoot this further. In the meantime, you can also review our range optimization tips here: https://docs.themeatstick.com/product-support/the-meatstick-faq/how-do-i-optimize-my-sticks-range
Thank you again for sharing your experience.
BV
Brian V.
I loved how it worked the first time I…
I loved how it worked the first time I used it… But it’s not working anymore. I plugged the base in and no lights come on and the signal drops during cooks and is very very difficult to set up for a new cook. I think something is off
Response from The MeatStickNov 17, 2025
Thanks for the feedback. What you’re describing isn’t normal. If the Smart Base isn’t turning on or unresponsive, go ahead and do a power reset. There’s a tiny reset button in the pinhole on the side of the Base. Press it with a SIM-eject tool or something similar. The Base should power on normally after that.
If it still doesn’t turn on, or you continue to experience connection drops, please reach out to our support team at https://tms.fyi/help so we can take a closer look and get this resolved for you.
RP
Rich P.
I purchased the product in early 2025…
I purchased the product in early 2025 and used it maybe five times. After that it broke (the stick would not connect to the base). The company had me try a number of different experiments to get it to work, insisting that it was how I was installing it into the base. After about 5 weeks and a slew of tests, the company agreed it was defective and to replace it. When I shipped it back, I shipped the stick and base. The company only wanted the stick back so they charged me $10.00 to ship back my base. I've only used it once since and it seems to be working.
Response from The MeatStickMay 29, 2025
Thanks for taking the time to share your experience, and we're sorry the process didn’t feel smoother.
To clarify, your first message came in on April 6. After walking through a few standard troubleshooting steps, we confirmed the issue and arranged your replacement on April 15. We know testing can be a bit of a hassle, but it helps ensure we’re solving the right problem.
To speed things up, we sent the replacement first and asked that only the stick be returned. That way, you could get cooking again faster. Otherwise, you would have had to wait for us to receive and confirm the return before sending anything out.
Our return instructions clearly stated to send back only the stick and not the charger or any other accessories. It also noted that if additional items were included, a $10 shipping and handling fee would apply to cover the cost of returning them. Since the base was sent in error, that fee was applied.
We're glad your replacement is working now. If anything else comes up, feel free to reach out. We're always happy to help.
ST
Steffen
Fra begejstring til skuffelse
Fra begejstring til skuffelse – desværre
Jeg fik Meat Stick i gave og syntes i starten, det var et virkelig smart produkt. Det var fedt at slippe for ledninger og samtidig kunne måle temperaturen flere steder i kødet samt i grillkammeret. Jeg var meget begejstret.
Desværre blev glæden kortvarig. Allerede efter få grillninger fik jeg en advarsel om, at føleren var blevet for varm. Det var et lille stykke kød, og det var svært at placere hele termometeret korrekt i midten. Den grillning måtte derfor klares uden.
Jeg gav det en chance til, men kun et par grillninger senere kom der en ny advarsel – denne gang fordi yderdelen blev for varm. Og jeg vil selvfølgelig ikke undlade at brune min steg.
Nu står jeg tilbage med et defekt termometer, som desværre ikke har levet op til forventningerne. Jeg kommer ikke til at købe et nyt, og jeg ville nok ønske, at gavegiveren havde valgt noget andet – det er aldrig sjovt at give en gave, der ender med at skuffe.
2 stjerner, er nok en for meget. men den ene er for ideen til produktet
Response from The MeatStickMar 31, 2025
We're sorry to hear that your experience didn’t meet expectations. We appreciate your honest feedback and understand how frustrating it must be when a product doesn’t work as hoped. While we wish we could do more to help, we truly value your input and will keep working to improve. Thank you for sharing your thoughts.
MA
Magzime
Broke twice in less than a year
The stick stopped working twice in about 10 months. Both times, it got replaced under warranty, but it's still disappointing, as it obviously prevents me from using it for a few weeks each time. Now, I'm not confident that the third one will last very long and the warranty will expire soon...
Response from The MeatStickFeb 17, 2025
We’re really sorry to hear about your experience and understand your frustration. While we’re glad our team was able to replace the unit under warranty, we know how inconvenient it is to be without your MeatStick. We take product reliability seriously, and your feedback is crucial to us. We’d love to assist you further and see if there’s anything we can do to help resolve the issue for you. Your satisfaction is important to us, and we’re here to support you.
NA
Na
It took so long to get the replacement…
It took so long to get the replacement probe. And only used the initial probe a few times before it quit working properly.
Response from The MeatStickJan 20, 2025
Thank you for your feedback, and we’re sorry to hear about the delay with your replacement probe and the initial issues. We understand how frustrating this must have been and truly appreciate your patience. We’re always working to improve our service, and we’re happy to have been able to provide a replacement. If there’s anything else we can do to ensure your experience is a great one moving forward, please don’t hesitate to reach out.
JR
John R.
Poor Quality
I recently wrote a poor review on Amazon, which prompted them to replace my defective device. I received the new probe and it does not work at all, I have deleted the app 3 times and reloaded it. I have already used my smoker 3 times since this issue and have to use my wired probes.
Response from The MeatStickAug 21, 2024
Thanks for sharing your experience. We understand your frustration. It appears our customer service team has already reached out with instructions on how to resolve the issue. Could you please confirm if the new probe is now working for you?
