At The MeatStick, we revolutionize the way you cook meat with our cutting-edge wireless meat thermometers. Our mission is to provide a seamless, stress-free cooking experience that allows you to enjoy every moment with your loved ones while ensuring your meats are cooked to perfection.
The MeatStick (themeatstick.com) has 174 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
themeatstick.com
Website
themeatstick.com
Category
Bathroom & Kitchen
Location
Montrose, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thanks for reaching out — we get how frustrating this kind of delay can feel.
Looking at your order, it was placed on April 24 and shipped out the same day. You selected the free shipping option, which can take up to 10 business days (though it often arrives sooner). Based on the tracking, your package is scheduled to arrive on May 5.
Let us know if it doesn’t show up by then — we’re here to help.
DB
David B.
Customer service could be better
I was offered a 'discounted' price for a replacement Chef (stick only). However, it was the same price as Amazon, and basically the same price when I purchased the original stick. Additionally, I was offered a discount V and I was interested. After purchasing the Chef, I decided I wanted to buy a V, but was told that I could only use the discount on 1 stick. I purchased the Chef a day or 2 earlier and explained that it wasn't clear the discount didn't apply to the entire purchase. In comparision, Thermoworks is offering my a discount on a fan controller, their new RFX, a WiFi gateway, a free case, adapter kits, etc and will hold the price for 90 days. I forgot to mention that I requested a green stick, was told it was out of stock, then I requested a yellow or blue, but would accept another color, and was sent a grey stick, not yellow or blue.
Response from The MeatStickApr 21, 2025
Thank you for taking the time to share your feedback.
We offered a discounted replacement after your Stick was overheated — this discount is intended specifically for a one-time replacement and does not apply to additional purchases. We understand the timing coincided with a separate promotion for MeatStick V, but we are unable to combine discounts beyond the original replacement offer.
Regarding the color selection, our records indicate that you requested yellow or black. If you received a different color and the Stick has not yet been used, we would be happy to arrange an exchange. Please feel free to contact our support team directly.
We always aim to provide great service and we’re sorry we fell short this time. Thank you again for your feedback, it helps us improve and serve you better in the future.
TD
Thomas D.
Excellent customer service and support
Excellent customer service and support
Response from The MeatStickApr 15, 2025
Thank you so much! We're really glad to hear you had a great experience with our customer service and support. We're always here to help and make sure you get the most out of your MeatStick. Happy cooking!
ST
Steve
Happy MeatStick customer!
Easy to order. Great product.
Response from The MeatStickApr 15, 2025
Thanks for the kind words! We're glad to hear you had a smooth experience and are enjoying your MeatStick. Happy cooking!
DB
Dennis B.
i cannot get stick to come on line,
i cannot get stick to come on line,
Response from The MeatStickApr 7, 2025
Sorry to hear you're experiencing issues. If the MeatStick isn’t connecting or powering on, please ensure it’s fully charged and that your app is up to date. If the problem continues, our support team will be happy to assist you further.
JB
John B.
Love the MeatStick
Love the MeatStick! Simple and easy to use. Accurate too!
Response from The MeatStickMar 31, 2025
Thanks for the great feedback! We’re glad you’re loving the MeatStick and finding it simple, easy, and accurate. Happy cooking!
ST
Steffen
Fra begejstring til skuffelse
Fra begejstring til skuffelse – desværre
Jeg fik Meat Stick i gave og syntes i starten, det var et virkelig smart produkt. Det var fedt at slippe for ledninger og samtidig kunne måle temperaturen flere steder i kødet samt i grillkammeret. Jeg var meget begejstret.
Desværre blev glæden kortvarig. Allerede efter få grillninger fik jeg en advarsel om, at føleren var blevet for varm. Det var et lille stykke kød, og det var svært at placere hele termometeret korrekt i midten. Den grillning måtte derfor klares uden.
Jeg gav det en chance til, men kun et par grillninger senere kom der en ny advarsel – denne gang fordi yderdelen blev for varm. Og jeg vil selvfølgelig ikke undlade at brune min steg.
Nu står jeg tilbage med et defekt termometer, som desværre ikke har levet op til forventningerne. Jeg kommer ikke til at købe et nyt, og jeg ville nok ønske, at gavegiveren havde valgt noget andet – det er aldrig sjovt at give en gave, der ender med at skuffe.
2 stjerner, er nok en for meget. men den ene er for ideen til produktet
Response from The MeatStickMar 31, 2025
We're sorry to hear that your experience didn’t meet expectations. We appreciate your honest feedback and understand how frustrating it must be when a product doesn’t work as hoped. While we wish we could do more to help, we truly value your input and will keep working to improve. Thank you for sharing your thoughts.
BT
Bonnie T.
I have the Chef X and the V
I have the Chef X and the V! I totally love the V with all the new upgrades. Definitely worth the money.
Response from The MeatStickMar 24, 2025
Thanks for the great feedback! We're thrilled to hear you're loving the V and all the upgrades. We appreciate your support. Enjoy cooking!
