I answered an add on Instagram that offered a type of treatment that stretches your spin for an incredibly low price But after I arrived I was given a question are to fill out included allowing their company to check my bank credit and debit account and spam me with emails and adds. When I refused to sign it the chiropractor told me the page in which I refused to sign was just a permission page to allow them to examine me and when he looked at it closer he realized it was the next page and then after a sort inquiry he told me there was no machine at his store that did what I applied to for the special they advertised. Before I left I made sure they deleted any information they collected. I'm pretty sure that if you advertise a service that you can't provide or ever intended to provide I believe that's known as fraud and should be reported to the better business bureau.
EZ
Edward Z.
Total disrespect!
So I went in today and waited 30 minutes only to have a new patient who arrived after me get taken back before me. When I questioned the receptionist, she said the doctor made a mistake. I told her to inform the doctor of the error and that I needed to leave. The doctor said he had already taken the patient back and would see her first. How is it that they won't even let you step outside to grab water without losing your place in line, yet the doctor values someone else's time over mine? When the doctor finally approached me, he asked if I wanted an adjustment or not, and if I didn't, I could cancel my membership for all he cared. Well, I did - canceled my membership!
ME
Melanie
Dr Howard stated he needs clearance for…
Dr Howard stated he needs clearance for my neck on an ultrasound which makes no sense. He is too damn causious. I told him the carotid artery is 50-60 percent blocked I will not get the results till monday. it would be different if I was going to have surgery or a stent just a report should be good enough. This is the joint chiropractor at 7369 w bell please have his manager call me at 602-751-8602 thanks
LC
Lisa C.
Shame on you
I’ve been going to The Joint for about five years, predominantly to put slipped ribs back into place. This is an excruciatingly painful condition and putting the ribs back in place is agonizing. I choose The Joint for this process because they have weekend and late hours during the week that many chiropractic offices cannot provide. I cannot predict or control when my ribs slip out of place, and I need the ease and convenience of some place with extended hours.
I went to The Joint yesterday morning to get ribs put back into place. The Chiropractor began his adjustment and the first two maneuvers were manageable, but on the third maneuver, I gasped in pain. It was not exorbitantly loud, but I did make a noise. The Chiropractor then told me “if you’re going to be loud, I’m going to have to ask you to leave.” I told him I was sorry, but that the pain caught me off guard and it was just a natural reaction. Keep in mind that the Chiropractor, myself, and the receptionist were the only three people in the entire practice, so it’s truly not like I was disturbing anyone. And truthfully, I can assure you that I must not be the only person that has ever made a noise during a painful adjustment for a condition that’s excruciating to begin with. Then the chiropractor went on to tell me that it’s in my chart that I am difficult. I literally said excuse me what does that mean? He proceeded to tell me that it has been recommended to me to come multiple times a week for adjustments and that I don’t listen. The reason why I don’t come multiple times a week is my philosophy is that you can be over adjusted, it is not covered by insurance and can get cost prohibitive. But let me clarify something. Just because I don’t do exactly what I’m recommended to do does not make me difficult. It makes me free thinking and I have the right to do what I think is best for myself.
My question to The Joint is why in the world would you ever make a customer who is paying you to do a job, feel so embarrassed, ashamed, and mortified when they are already at their weakest moment because it hurts to even breathe?
Anyone who is in the service industry needs to fully understand that it is your customers who keep you in business and you are working for us. I will no longer ever return to The Joint, and it will be my mission to tell anyone and everyone I have ever spoken with about chiropractic adjustments to never again enter your premises.
I needed your skills, your compassion and your empathy and I got none of those things. You are an incredibly repulsive excuse for a business establishment and I would like nothing more than for you guys to go out of business. You should truly be ashamed of all of yourselves.
I have never been difficult, disrespectful, unappreciative, or unkind. I also have never taken the time to write a review. However, this exchange was so abysmal that I felt like it was my mission and my duty to let everybody else know about this experience.
Shame on you!
NO
No O.
Don’t go to the JOINT chiropractors in…
Don’t go to the JOINT chiropractors in Colorado as they are horrible and if you have a certain area to work on, they don’t worry about that area they just cracked your whole body and neck. They lie and they don’t care about helping you out. Don’t go to these chiropractors!!!!!
RM
Robert M.
Be consistent with your program.
Dr. Copper at the Joint on Eastern in las Vegas has been treating me for cramping in the lower back and hips. I’m a 69 year old golfer, and have never been able to make a full turn in the winter. I have been pain free for the last 6 months. Not having to take pain killers before golf. To get results I believe that you have to be consistent with your program. I go every week.
YP
Yolanda P.
I'm very disappointed of join…
I'm very disappointed of join chiropractor doctors how they waisted all your visits with out any positive results. My neck and hands are worse instead the improvement 😞😞
SM
scott morris I.
Quick check in
Quick check in, great at explaining any question asked, and did a great job adjusting my neck.