The Joint ChiropracticReviews of thejoint.com

I recently visited The Joint and was overall pleased w the service and felt great. Thing is, I did not know that I had signed up for a three- month fee. When I noticed that my card was being charged, I contact the joint and Lexington, South Carolina, and asked, could I cancel it because it was a misunderstanding they told me to reach out and contact I contact the home office and never heard anything back I called again today to explain I did not understand why I had to come in office to cancel. And why do I have to wait till October 24 to cancel? Why can’t I do it now? But I’m still gonna be charged October 24 and then I can go in and cancel it. I’m very upset that no one ever contact me back just be careful, you understand the contracts whenever you go there, because they will not refund you or let you cancel Debbie Kirkland

I was in desperate need of pain relief from a bulging disc and a friend suggested maybe seeing a chiropractor. I had never been, so I didn't know what to expect. However, after two visits, I knew they weren't for me. The location in McDonough has very limited equipment and offered no comfort I did find another Chiropractor with a full office and treatment rooms with all the necessary equipment, they're doing an amazing job for me. The joint then tried to stick me for a three month membership. That is what they're selling. They did appear to be interested in what their patient was going through. They simply wanted to sell membership even if they can't help you. If you go there, be aware of the membership push.

Ref the BATON ROUGE The Joint. I drove to BR and after about a 6 hr drive my sciatic nerve was bothering me some. I stayed w friend who use The Jojnt very frequent and the wife was going the next morn (Sat Sept 19th to get her treatment. They convinced me to go ahead a get one done as well. The "TECH" went thru his SCRIPTED ROUTINE and NEVER addressed my issue, what was worse, I left there w very weak legs and pain. My leg almost gave way when climbing onto the truck.. My shoulders were hurting, in fact, I had to put ICE of them.....the pain did not go away until the following Thursday after I had returned to Dallas. The sciatic nerve was never addressed. USELESS and possibly dangerous. Then he had the audacity to draw up a plan and try to SELL ME ON A TREATMENT PLAN even though he never addressed the initial problem. BTW, I asked on multiple occassions about my issue...he ignored my question and just said ... your mobility is better now. I did not go in for MOBILITY. I expected some manipulating of the hip and legs area while on my side ...ZERO. (I was never on my side) I received the invoice via email and I replied inquiring as to the name of the TECH who did the treatment... NO REPLY. Seemed more interested in SELLING A MULTIPLE TREATMENT PLAN THAN TAKING CARE OF A PATIENT. update: It is now 9/28 and I am still sore...something happened when he put me on my back and front side and applied his PRESSURE TREATMENTS....on going problems now.

This place is a scam. I went there for about 2 months last summer, haven't been back since. I just received a phone call from them asking if I wanted to cancel an $80 subscription that had been coming out of my account for the last 9 months. The people were always friendly when i was in there, but they'll rob you blind. I had NO IDEA I was signing up for a subscription, now i'm out about $700 bucks i didn't know was missing. Avoid this business.

They bill you monthly without notifying you so you don't realize it for months. Even if you signed paperwork they didn't say the billing would happen automatically and not tell you. They don't call or email and say 'hey, we miss you so please come on in since you're paying for it'. And then you find out the sessions don't carry over so you're paying monthly for nothing. Then they say you cannot cancel over the phone and have to come in. Very simply, they don't care about you or they would ensure you are aware of billing happening monthly.

Please be aware of their billing.. they do not cancel the service without having you pay one more recurring charge. It is a scam their policy and customer service are very bad as well as rushed service.especially the San Leandro location. The guy at the front desk is very rude.

You are lured into a "contract" for a minimum of three months and the initial visit is via an appointment and lo and behold, there are no other patients when you arrive so you are seen rather quickly but after that first visit it is "no appointment" and just walk in on a "first come first serve" basis and unless your timing is impeccable be prepared to sit for an hour or more until your next up. I do not not have an hour plus to sit and wait. Joining this "gym like" contract is one of my life time mistakes that I wish I would have not made. Live and learn. I do not and cannot recommend this business for chiropractic care unless you have time to sit and wait and waste away

The joint in Whittier California wasn't able to help me with the pain level in my hips and leg that i had told them were the problem area. I had even showed them medical records that had showed them what the problem was, and the method that was being used were just making the pain level harder to manage. The moment that I had started going to a different chiropractic clinic that has helped me more than what the joint chiropractic was ever able to do for me. They had said that the type of method used by the joint chiropractic wasn't the correct one to treat the type of issues that I have.The drop table as well as the clicker method that they used had made the pain level absolutely unbearable, and i had told them that they were hurting me and it went in one ear and right out the other ear. When I had started going to a chiropractic clinic, the staff members were far more interested in actually helping me than the Joint. I wish that the Joint chiropractic was more concerned about their clients and used other methods to help their clients. The Joint chiropractic is more concerned about their bottom line than what is in their clients best interest. I don't recommend them and recommend finding another chiropractic clinic