The iFISH StoreThe iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Frank M.
Awesome fish and service
Response from The iFISH StoreDec 31, 2024
Hi Frank; Thank you so much for your kind words and continued support! We’re glad to hear you’re happy with our fish and service. It’s always a pleasure to serve loyal customers like you. If there’s anything else we can do to make your experience even better, don’t hesitate to reach out. Looking forward to your next visit! In the meantime, happy fishkeeping!
Donna R.
Fish were packed well even in colder weather and are doing great !
Response from The iFISH StoreDec 31, 2024
Hello Donna; Thank you so much for your kind review! We're thrilled to happy that your Discus arrived safely and are thriving in their new home. We take great care in packing our fish to ensure they have a safe journey, especially in colder weather, so it's wonderful to know everything went smoothly. We appreciate your trust as a first-time customer and look forward to serving you again in the future! Feel free to reach out if you ever need any advice or assistance. Happy fishkeeping! 🌟🐠
Customer
The fish are always healthy and vibrant. The customer service is exceptional and if there are ever any issues they will go out of their way to resolve them. I highly recommend the iFish store to anyone looking to add to their fish family.
Response from The iFISH StoreDec 30, 2024
Hi Danny; Thank you so much for your thoughtful review and for being a loyal customer! We’re thrilled to hear that our fish and customer service have made a positive impact on your experience. Your recommendation means the world to us, and we’re always here to help. We look forward to serving you again soon!
Jane T.
two of my fish arrived dead. I sent an e mail. no response.
Response from The iFISH StoreDec 29, 2024
Hi Jane; Thank you for your feedback. We’re truly sorry to hear about your experience. We take the health of our fish and the satisfaction of our customers very seriously. We’ve checked our records and, unfortunately, couldn’t locate an email from you regarding this matter. It’s possible it didn’t reach us due to a technical issue. Please verify that your email was sent to us at [email protected]. If that checks out, please resend the email and we’ll be happy to assist you promptly. Your satisfaction is important to us, and we’re committed to resolving this for you as quickly as possible.
william
Received 10 pack Discus all arrived healthy.Have them for a month and all growing well will order again.
Response from The iFISH StoreDec 28, 2024
Hi William; Thank you so much for your feedback! We’re thrilled to hear that your discus arrived healthy and are thriving in your care. It’s wonderful to know they’re growing well after a month. We appreciate your trust in us and look forward to serving you again soon! If you ever have any questions or need assistance, don’t hesitate to reach out. Happy fishkeeping!
Mr.Stoned
This is not my first order from this great company, would definitely order from them again and only them. healthy, living fish every time. I just put in another order
Daniel W.
Arrived safe and sound, well packed. All 10 fish are alive and doing well in their new home 3 weeks later.
Response from The iFISH StoreDec 24, 2024
Hi Daniel; Thank you for your fantastic review and for being a loyal customer! We’re thrilled to hear all 10 African Cichlids arrived safely, were well-packed, and are thriving in their new home. Your satisfaction means the world to us, and we look forward to providing you with more healthy, vibrant fish in the future! In the meantime, happy fishkeeping!
Derek M.
You forgot my free fish from last order. Thanks my fish are doing great
Response from The iFISH StoreDec 26, 2024
Hi Derek; We’re thrilled to hear your fish are doing great! We sincerely apologize for the oversight on your free fish in the last order. We looked at your last order which was in August 2023 and you were supposed to receive a free Venustus and Livingstoni. Did you not receive these? Please reach out to us directly at [email protected] and we’ll look into this for you. Your satisfaction is very important to us, and we appreciate your understanding!
