The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

4,236 approved reviews, newest moderated first

Jennifer D.
Sep 25, 2019
My fish are absolutely beautiful and…
My fish are absolutely beautiful and healthy. The shipping and packaging was very good
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Gramps
Sep 25, 2019
5 of the 6 fish were good the other one…
5 of the 6 fish were good the other one was laying on his side, but it took several days to come around. I still am not sure if it will make it.
Response from The iFISH StoreSep 26, 2019
Hello Gramps; For some fish, it takes a bit for them to come around after shipping. It's important to keep the lights off for the first day or two if you have one that's lagging. Please let us know how this one Discus is doing. If it never fully recovered from shipping and perishes please contact us either by phone at 516.524.6423 or email at [email protected]. Thank you for your feedback!
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Laura
Sep 24, 2019
My Discus arrived Very healthy!
My Discus arrived in very good condition. The warming pack had at least 12 additional hours, so even if I had not been home to receive the package , I believe they would have been fine.There was very little trauma and they began eating within a day or two. All the fish were of approximately equal size except for one, which is probably 1/2 inch bigger. Consequently, It seems to be a bit of a bully, but I’m hoping they all chill out.
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Jennifer W.
Sep 24, 2019
Fast shipping beautiful live fish
Fast shipping beautiful live fish
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Barbara L.
Sep 24, 2019
A very happy customer!
This is my second order of Discus, and I am just as pleased with the quality and health of these! I highly recommend The iFish Store!
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Amanda M.
Sep 24, 2019
Good quality stock, most important!
Good quality stock, first of all, but just note, I ordered 6, 2 inch discus and 13 tetras and got 6, 1-1.5 inch discus and 12 tetras, with no communication, originally... (call if there's an issue, I think emails go to spam or something) so it took a week or so, but after finally getting in contact, they refunded the additional price and I'm sure they're busy, so I don't think you can ask for much more. And again... the stock is beautiful, some gorgeous discus, so... Overall, even with a few discrepancies, very happy with the selection and customer service!
Response from The iFISH StoreSep 26, 2019
Hi Amanda; Thanks for your feedback. Our juvenile Discus typically range from 1.5-2 inches and we list them as ~2 inches on our site. Some shipments from our suppliers are closer to the 1.5 inch size and we're sorry you were disappointed in their size. We can assure you that they are healthy and grow quickly with their colors becoming more and more vibrant. We apologize for the miscount on the Diamond Tetras and will issue you a refund today for the one that you were shorted. Thank you for your feedback and your business!
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Harl M.
Sep 23, 2019
First time I purchased fish on line
First time I purchased fish on line, but these guys were great. I will do it again...
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Don
Sep 23, 2019
Great quality
Fast shipping. Fish all came alive and healthy. Will definitely purchase from again
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