Bernard
Customer service
One of the fish delivered to me was sickly and did not last a day. That is not an issue as it can be expected to happen on occasion due to the stress of shipment. My issue was that I had called, left messages, and emailed the company without a response about the issue. The other fish received was healthy and is doing well. Since the first part of this review, the company has since contacted me and offered to ship me a new fish with a reduced shipping fee or a partial refund as an alternative. I feel this is fair considering the issues that companies are dealing with over shipping problems created by COVID-19. I have updated my rating accordingly.
Response from The iFISH StoreJul 23, 2020
Hello Bernard; Thank you for updating your review and being so understanding of the COVID challenges businesses are facing.



