noah D.
Misleading Marketing Questions
Not sure the point of asking all of your individual pet breed question and age. I ordered 1/2 orders for my adult Doberman. I also ordered food for a 10 week English Bulldog. When the food arrived all the food is exactly the same!! The packaging on each box don't indicate if it's for my puppy or adult dog!! Makes no sense. You either false advertise or just mislead your customers into believing they are ordered food with specific benefits for the age and breed of your dog. I gave 3 stars because the dogs like the food, but I will be canceling my subscription.
Response from Happy HowlAug 7, 2026
Thank you for sharing your feedback — we completely understand why this felt confusing! 🐶💛 The quiz helps us understand each pup’s unique needs, including breed, size, weight, age, activity level, and health considerations, so we can provide personalized feeding recommendations. While our recipes aren’t labeled separately for puppies, adults, or specific breeds, Happy Howl is formulated to support dogs through all life stages. Our three recipes each have unique ingredient profiles and nutritional benefits, allowing you to choose the recipe and feeding plan that best fits your pup. We appreciate you bringing this up and will keep working to make this process clearer. We’re so glad to hear your pups love the food! 🐾