Rita F.
My dog loves the food but…
My dog loves the food but they would not stop or refund a shipment that they sent notice about the day it was shipped! no time to decline it, so now I have enough food for a year that I have to store somewhere.
Response from Happy HowlJan 19, 2026
We’re glad to hear your dog loves Happy Howl! Regarding your concern about the shipment, we do send upcoming order emails 2 days prior to shipping so our customers have the chance to make changes or cancel. If an order isn’t canceled within that window, unfortunately we’re unable to stop the shipment once it’s in process.


