Richard S.
Should be no star
Should be no star! I didnt even try to place this order. Was scrolling thru an email solicitation and my thumb must have hit the order now button, and the order was placed. I immediately tried to log into my account and cancel finding no option to do so. Emailed and called to notify of cancelation to no avail. And the AM you're shipping it already. There should have been a secndary confirmation for this order, to confirm it was intentional. I wasnt even in my accout...it instantly ordered from an email link. I do not want this order and would like a full refund.
Response from Happy HowlMar 23, 2026
Thank you for reaching out. We’ve reviewed your account and our records show that a subscription was created with your first order. For all subscriptions, customers are sent a text or email notification 2 days prior to an order shipping. If the order isn’t cancelled before it ships, we’re unfortunately unable to stop the order once it’s in process. You can view our return policy directly on our website or reach out to customer service [email protected].