Happy HowlReviews of thehappyhowl.com

Response from Happy HowlMay 27, 2026

We are so grateful for your support and we look forward to continuing to deliver just that for you and your pup for a long time to come!

Response from Happy HowlMay 27, 2026

Thank you for taking the time to share your experience and we sincerely apologize for the frustration and confusion this has caused. We also want to make sure you know that we do send two upcoming order notification emails, one 7 days before your order ships and another 2 days prior, to give our customers plenty of time to make any changes or cancellations before anything is processed! If you'd like we are happy to sign you up for text with your permission so you don't miss any communication. We never want any customer to feel deceived and that is truly never our intention, transparency and customer satisfaction are at the core of everything we do at Happy Howl! Reach out to our customer service team directly at [email protected] if you have additional questions.

Response from Happy HowlMay 27, 2026

Thank you for bringing this to our attention and we are truly sorry to hear about your experience with the Turkey flavor, we completely understand how alarming and upsetting it must be to have concerns about the food you are serving your girl and we take this very seriously! We do want to reassure you that we have not made any changes to our recipes and we are glad to hear that the packaging seals were intact and the product was well within date. However your concern about the smell is absolutely something we want to look into right away and we never want any customer to feel uncertain about the food they are feeding their pup! Please reach out to our customer service team directly at [email protected] with your lot number and any additional details about your order and we will make sure this is fully investigated and resolved for you as quickly as possible!

Response from Happy HowlMay 27, 2026

We are so grateful for your kind words and we look forward to continuing to deliver just that for you and your pup for a long time to come!

Response from Happy HowlMay 22, 2026

Thank you so much for giving Happy Howl a fair and thorough try and for your incredibly kind words despite your diva not fully coming around, that truly means so much to us!

Response from Happy HowlMay 22, 2026

Thank you so much for sharing Bella's story, it truly touched our hearts! We know how scary and worrying it can be when your pup is not feeling well and losing weight, and we are so incredibly relieved and happy to hear that Bella is eating again!

Response from Happy HowlMay 22, 2026

We love hearing that your pup is enjoying every bite and that his coat is looking healthy and beautiful, that is one of our favorite things to hear because it is such a visible sign that the real wholesome ingredients are working from the inside out!

Response from Happy HowlMay 22, 2026

Thank you for sharing your feedback and we are truly sorry to hear that Happy Howl has not been the right fit for your pup, every dog has their own unique taste preferences and we completely understand how frustrating that can be! We would love the opportunity to help find a solution for you! Please don't hesitate to reach out to our customer service team directly and we will do our best to help [email protected].