The Gift Card Shop | TheGiftCardShop.comReviews of thegiftcardshop.com

Please do not order gift cards from this company. I ordered a $100 gift card that kept getting declined. Customer service refused to give me a refund, even though they could see the card wasn’t used and had been declined. I put in a complaint to PayPal and BBB, and thankfully PayPal ruled in my favor for a refund. The customer service is outsourced and kept trying to give me the run around. I am glad that I put in a complaint and didn’t just accept the loss of money. This site has to be a scam.

This company is a scam do not use! They never processed the order just took the money off my card and never sent the gift card. I called customer service was told I would receive confirmation email and a refund I received neither. I called back they never answered. I called back from a different number they said they closed the case then told me to hang up and call back to talk to a supervisor all with heavy accents and bad attitude.

Card was delivered to another state! They claim no refunds unless you have the card number how stupid ! I think this website may be a scam! Hopefully I have PayPal refund me! Fed Ex did have a photo of this so hopefully I get refunded. Based on everyone’s complaints go elsewhere !!!

Tried to change the address 2 hrs after paying for it...They r a joke and could care less about the customer Don't waste your money on this site..Not sure how many sites they have so be careful!!!!

Customer service is outsourced and the reps barely speak English. If your gift card gets lost in the mail or has any issues there will be no help. We received a card that should be valued at $190 and is being declined everywhere. There will be no help if you run into issues.

I purchased a Visa gift card through the Gift Card Shoppe, thank goodness it was only for $25. It wouldn't work on any retailers site, I tried at least 5 sites. Tried calling customer service, they kept blaming the retailers. I finally put in a claim to PayPal and was refunded my money. This site is a scam, don't buy gift cards through them.

Purchased a Visa gift card, tried to purchase item, sale was declined. Called Customer Service and was told card was compromised. Asked for refund and was told no, they don’t give refunds, even though the terms of service clearly state differently. After requesting a supervisor and being hung up on when I requested a supervisor, 5 people later a supervisor said yes a refund should be issued. 4 days later they haven’t even begun the process. HORRIBLE customer service!!!

WOW! SCAMMED! THIS IS A COMPLETE SCAM! I called "another number" and then they posed as visa themselves and told me it was not their card. Same waiting music and same prompts. No resolve.