The Gift Card Shop | TheGiftCardShop.comReviews of thegiftcardshop.com

Bank declines purchase every time I try to send a gift, usually takes about 3 or 4 attempts. Very annoying. Every time!

I thought this order was on its way after the trouble I had getting my credit card to scan when I placed the order on 4/2/26. At that time, I finally ended up using PayPal to complete the purchase instead. When I just checked to find out why I STILL haven't received the gift cards I'd ordered (as of 4/12/26), I discovered that the order had been cancelled!!! I just reordered, this time using PayPal without attempting to use my credit card. Hopefully this time the order will be sent.

I purchased 2 Visa $500 gift cards with a virtual card from my credit card company. I sent them an email 1 hour later and tried to cancel the purchase. They told me they couldn't find my order no. I have 16 total emails from them and the last email said I had the wrong company. I did get via fedx 3 days later the 2 gift cards and looked yesterday and it did say each had a balance of $500. I have not tried to activated them though and the credit card company paid $1010.00 to them. I am 99% sure now this is a scam and don't know how to get my money back. This was first time I used this company.

I loved how easy it was to customize and purchase a card. You could upload custom imagery and have it printed on a card, and have the card front saying different things - Merry Christmas, Happy Holidays, Happy Birthday - whatever... I even found a code to wave the purchasing fees... Now, the part that I absolutely HATED... Activating the cards was a pain in the rear end. I called the automated number and punched in the card numbers just fine, but since I had multiple cards when it came time for the automated system to ask me to PRESS _ to enter another card, the system errored out and wouldnt allow me to choose that as an option. I tried at least 3 times to do it this way. So, as a work-around, I just hung up the phone for each card and called back for activating each one......... Apparently this was a BAD thing to do... I guess they flagged my number as spam or something after the 10th call-in because when I call now to activate a card all I get is "We're sorry but the number you're calling from can not be serviced at this time. Goodbye." and just hangs up on me. I called customer service at another number and the foreign lady tells me, we're sorry that you're having this issue 40 times, and tells me, well you can also activate them on the website... yeah, like I didn't hear your phone system tell me that 10x already... TRIED IT!!!! Guess what happened??!!! It errored out too.... I punch in the card number, the expiration, and the security code... It then wants me to do a captcha window, which I perform (and yes, I did it correctly - I'm not a moron) and surprise surprise -- "A system error has occurred. Please try again later." every damn time. Tried it a handful of times on THREE DIFFERENT BROWSERS... All failed to proceed with activation. Definitely will NOT be using this company again. I have audio recording of the system blocking my number, and screenshots of the website erroring out for no reason, if anyone wants to see them. I'll even screenshare and let you watch, if it's someone from TGCS!

Pain in the neck to have to redeem on line and print out. Had to do 4X before it went through. Customer service tried to be helpful but figured out on my own. Hopefully I will be able to use because reading the reviews, the card is a Scam.

Was able to use my gift card initially, but when I tried to use the remaining balance was unable to. Called customer service and they wanted to open up a claim. This is a very shady company. I won’t do business with them again. Not sure how they are still in business. They have a legitimate website but business is a scam. Hopefully karma will come there way. They have ripped so many people off as you can see by these reviews: