The Gift Card Shop | TheGiftCardShop.comReviews of thegiftcardshop.com

One rep will tell you they've canceled the order, but you don't get an email confirming so. Next thing you know, it's been shipped and you're charged anyways. Then they say you have to wait 15 calendar days before you can do anything about the order. Not customer-friendly at all in this case.

Gift card was sent without activation code. Calls to company did not help. Emails that were supposed to be sent to help never arrived. Person on line sounded like boiler operation in some foreign country. Do not use.

I don’t believe this is a legitimate company and is nothing but a sham. I called and wanted to email a customer service rep about an issue and was told they “didn’t have an email” and the number I called was for card orders only. They couldn’t give me a number for actual “customer care”. This site should be out of business. Worst company ever.

This is the 2nd time I've been scammed by this company. Last year, they went under a different name so I didn't know I was dealing with Innovative Communications International. If your PayPal sees a charge from Innovative Communcations International, get an immediate cancellation/refund because these gift cards have $0 value.

This company is nothing but a bunch of crooked liars and thieves. In Canada it is ILLEGAL to charge inactivity fees, yet they do it. $3.00 fee every month. This is is thievery, and out right FRAUD. EVERYONE who has issues with these useless scam artists..GO DIRECTLY TO BBB!!!

AVOID & DO NOT WASTE YOUR MONEY bought one for an after surgery gift, friend never received the email; I called customer service they resent. Next time I saw my friend I asked to be sure she got it; she did not. I gave her cash and called to get a refund; I was denied $100.00. CROOKS.

I ordered a gift card for my daughter for Christmas. I received the confirmation email that it was being sent. My debit card was charged immediately. My daughter never received the gift card. I contacted the company twice and have been given the runaround. They claimed they were giving my case to an investigative team and they would respond in one or two days. They never did. I called again and was given the same response. I asked that my money be refunded or a new card be overnighted to my daughter, but the customer service rep said that there was nothing else they could do. This company is a scam! I am filing a complaint with the FTC.

I left out a letter on my email confirmation and have called the company and they refuse to resend me a confirmation email to the correct email address. I need it for my taxes.