The Gift Card Shop | TheGiftCardShop.comReviews of thegiftcardshop.com

The cards are not accepted anywhere! When you try to use the card it declines even though it's active. When you call customer service they tell you to keep trying to use it until you find somewhere that accepts it. Absolute scam rip-off. I requested refund and you have to call and submit a claim and then in 3 WEEKS a refund will be MAILED to you if approved. This place should be shut down.

I called customer care because a hold was placed on my gift card, which prevented me from making any purchases. The representative would consistently call me a different name even after I corrected him several times. I hate this place. Thanks Riley

They are CROOKS OUTSOURCED Customer Service

I wish that I had checked this site before purchasing cards from the Gift Card Shop. The cards did not work, and I was told that I would have to provide the card number—even though I gave them the order number. I was told that they do not keep the card number. Red Flag! No legitimate company would do that. I am contacting my bank's fraud department and filing a complaint with my state's Office of Consumer Affairs. DO NOT DO BUSINESS WITH THIS COMPANY.

SCAM!! Tried to purchase a Door Dash gift card for someone to be sent to their email through the Meal Train website. Completed the process, and then it said error, unable to process. But yet, my card was charged. Person did not receive the card, and I was still charged. Customer service is a joke. You get outsourced. I told her what happened and she “couldn’t find my info” to see if I was charged, bogus. She said I need your card number, told her it was through Apple Pay and I will find the info for her, she then said “we don’t Apple Pay”. I argued with her that the company does because it was on their site and it processed my card! She didn’t care and was of no help whatsoever. Told me I would have to contact my bank and it wasn’t their problem. Such a hassle!! Now having to file a dispute with my bank and shut down my card for fraud. TERRIBLE COMPANY!

Total scam. Don't buy.

The e-gift card doesn’t work, and customer service ask for the card info before placing you on hold until you hang up!!!

Do not ever buy giftcards from this company. My friends purchased cards for me after my husband passed away. I was not aware of who was sending me gift cards to me and wanted to verify so I could thank those who had sent them to me and make sure I had received them all. The customer service was horrible and would not help me at all.