Cathi Robson F.
Never received card
Did not receive card. Order status on site is a joke. Only offers up “ordered, processing, and complete.” Called and was on hold 10 min and disconnected. Called back and was told the card was delivered and active. Would not resolve on phone, have to wait 2 business days for a call back. Not worth the hassle!!!
Response from The Gift Card Shop | TheGiftCardShop.comDec 12, 2025
Hi Cathi! We're sorry to hear about the issues you've experienced and have sent you an email from [email protected] requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. To help us better understand your experience and provide the most effective support, please fill out as much detail as possible. When asked for a reference number, you can use your order number from our website or case number. We look forward to your reply. UPDATE: We’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist! TheGiftCardShop.com




