FashionPassReviews of thefashionpass.com

REFFERAL CODE IS A SCAM!! First off I loved my order! So I sent out about 20 referral codes to my friends. My friend that told me she ordered and I emailed FashionPass and asked them about it. They took 5 days to answer but I let it go, so they asked for her full name and I gave it. They then came back and said she has used another referral code. Obviously I'm not going to email them if I didn't refer them and I wouldn't know their name. This was there response: Hi there, I apologize for the confusion here! Unfortunately, since your friend decided to use a different promo code instead of your referral code we're not able to apply that credit to your account. But please reach out if there is anything else I can help you with! XX, Melanie So basically they encourage you to refer but once your link gets them to the site they drop the loyalty like a hot cake and give them a better deal on there side so they don't have to pay you. Greed at its finest. I will be Canceling and going with another option. Also, checked with a few of my friends and 3 of them got their subscriptions from my link. To bold face say you offer them something better after they just got you business, wow! I will now spread the word about how you treat people that help your business. xx, MW

Fashion pass has amazing customer service! They reply promptly whenever there’s a small issue and solve it right away. Special shoutout to Lexi for all of her help. I can’t recommend fashion pass enough! I’ve been a member for a couple of years and get endless compliments on how fashionable I am.

I have used fashionpass and loved it so much for 3 years. However, they have become extremely greedy with time and they have changed. They upped their prices over the years so you pay more for less service. They stopped having sales and started selling their clothes for insane prices, I no longer purchase anything. They never have the right sizes anymore and nothing is ever in inventory so even an outfit I do want, I wouldn't ever be able to get. What really got me was when they charged me $270 for a dress I returned and I had to refute the charge. They tried to charge for me a necklace I returned as well. I bought maternity pants and sent them back to get a different size and they were out of the size and never gave me back the money I paid for the pants and so I had no pants and left with an unfair charge. Most recently I ordered a top and pant free people set and only the shirt came with it. I sent emails and pictures and they are still wanting to charge me because they don't believe me. Too many sketchy things have happened and they are so willing to lose paying and faithful customers for cash grabs and it is giving scamming behavior. Will be switching to nuuly. So sad to no longer support this company but they have no morals, don't care about their customers, and look ways to steal money from people. Stingy, greedy behavior and it is super unfortunate.

FashionPass has excellent clothes and excellent Customer Service should you ever need to get in contact with them! There's so many amazing options for casual work days and elevated events / nights out, and I've loved my experience (and the price point) of FashionPass!

Truly a Terrible experience. Most clothes I received were poor quality and they did not ship an item I paid extra money for to receive. I requested my money back for that item I never received and they would not give it back. Nuuly is way better with more options.

I really like the clothing options! It’s fantastic brands! The clothes are always very clean and polished when I receive them!

Great customer service! Very response and quick to resolve any issues!

Fashionpass has been a lifesaver!!!! so many weddings, events, and vacations I have had a last minute outfit crisis order made and it delivered just in time. customer service has always been attentive and thoughtful as well, which is a huge plus.